Potbelly

Looks like the staff don’t want to welcome all customers. Selective on their courtesy and treatment. They can do a lot better in this area

This sandwich shop also offers salads and soups, as well as a few other side items - even shakes. One orders up front, chooses your bread and sandwich style, and your choice is loaded onto the toaster. Here you may also grab your beverage of choice from the cooler before moving on to the chip selection (mainly kettle style) and the toppings area. From here you advance to the pay counter where you can also pick up a dessert and or a cup for your soda fountain. The atmosphere is nice but busy. There is generally seating inside but you are like 200 yards from the mall or wharf, and the food carries well - just sayin. The bathrooms were clean for my visit. The service was fast food friendly - overall a good choice for a quick bite.

Breakfast pros and cons

Pros:
- limited menu only 3 sandwiches to pick from. This is a pro and con.
- efficient
- delicious
- good pricing

Cons:
- the limited breakfast needs improvement. There is no juice or coffee to pick from or there isn’t a fruit or a side for the breakfast.

My first impression of this Potbelly was shaped upon my arrival, hours before closing time, at 1pm, when I encountered a locked-down-tight exterior entrance door which had a sticker on it stating “PULL A LITTLE HARDER.” (see photos). That this door, with this sticker, was locked, struck me as a cruel inside joke played by someone with bad intentions. As I sat inside and ate my lunch, I watched several would-be customers, large groups of them even, attempt to enter this door, and then give up, apparently concluding this Potbelly was already closed for the day.

I would be shocked if this locked door isn’t a blatant fire code violation. I ended up entering though the exit doors. A surprise inspection by management, or, if needed, DCFD, would solve this problem in short order.

The sandwich I ordered was at par with a typical Potbelly sandwich. The person making the sandwich was friendly enough and made a decent sandwich that I did enjoy.

The selection of chips was plentiful. The drinks in the cooler were cold. One of the two restrooms had no soap.

I would go back and give this location a second chance.

After walking 1/2 mile to get something to eat employees informed my group of 7 that they had closed early really disappointed and still hungry sorry I didn't read the reviews until after to anyone reading this please check out the other reviews perhaps owners or management will actually listen to customers in response to your response I'll not be back

Service is meh and workers seem irritable. However, the food is good, restrooms are clean, and I’d probably eat here again.

This outlet was across from our hotel.
The Skinny Pizza Melt was delicious.
Staff were friendly and helpful.
We were the only patrons during our visit though a couple of take aways were ordered and collected
Cost of the breakfast was considerably cheaper than the one in our hotel.
Definitely worth a visit.
Thanks