EE

Well the guide who I talked to didn't listen to wat I said and I constantly re told her information long story short it was a complete waste of time the guide I spoke to earlier in the week could have told me the same information thus saving me a second visit. I left with out a satisfactory solution, however Vodafone were VERY helpful and informative and they actually listened to me

Good customer service and fast and knowledgeable can get busy in there with customers but worth waiting if you want to speak to someone

Worst EE shop I have ever been to. Rang EE, who told me to go into the shop. Went into EE in Worcester. They told me to ring customer services.

Had to waite before I saw an assistant but found them very pleasant and polite they managed to sort out the problem with my phone can recommended for the service given

Shame on EE always doing work in my postcode no where else has work carried out just my postcode in Worcester 5 times in the last 6 months so have no Internet from 8am to 5pm so called level tech 1 advisor called Charlotte from merthyr call centre she tells me oh "your free to leave us" here your PAC code.... she don't even care if I stay as a customer or not....EE is shameful how do they sleep at night hope they close down please guys avoid EE like the plague there's better service providers whose staff actually care if your a customer EE don't care

Went to sort an issue out with my phone today and was seen by a guy probably in his late 20's with a hipster beard and piercing (from memory!) He was excellent and sorted me out with a replacement SIM. Very nice bloke. So nice to see a real human being after lots of technical woes recently and being frustrated trying to sort them out via chat bots etc. Really hope that EE maintain a high street presence because this means so much to older people.

Rude staff. Go online or over the phone for a better experience.
EDIT: they won't accept my documents as proof of identity but neither they hand me the device nor send it back to the EE warehouse so I can ask for home delivery. It's been 2 weeks since the phone is in their store and they want me to pay over 100 quid for a device which they are holding on to. I've said before go online or over the phone as I thought they've sorted my problem by sending a replacement to my home address but instead they've sent me a device on a new plan, and now I am billed for two phones while one is being held in Worcester branch. Stay away from EE!
Edit2: my friend has been in and kicked out as he struggles with English, racist store.