Watsons

Medium-sized branch compared to other mall branches. Wide selection of items. But the staff are always gossiping.

The reason for 5 stars is that this particular Wastons store had the transdermal clear patches I needed for my medication patches. I went to literally 8 different named drug stores (seriously not exaggerating) and 3 medical supply stores, and either they don't carry them or "we out of stock" replies I got. I'm still getting used to expecting not to find what I need just by going into any drug store. That's not how things operate here, and it's okay.

The staff at Watson's Fuente were incredibly attentive, knowledgeable, and professional. They went above and beyond to ensure that my needs were met and that I felt comfortable throughout my time there. Their expertise in their respective fields was evident, as they provided valuable insights and recommendations tailored to my specific requirements.

The range of products available at Watson's Fuente was impressive. Whether it was skincare, cosmetics, or personal care items, the selection was extensive and of the highest quality. The store was well-organized, making it easy to navigate and locate the products I was interested in. I was particularly delighted by the diverse range of brands they carried, catering to various preferences and budgets.

What truly set Watson's Fuente apart was the exceptional level of customer service I received. The staff genuinely cared about my satisfaction and took the time to understand my needs before making recommendations. Their attention to detail and willingness to go the extra mile to ensure my complete satisfaction left a lasting impression.

Additionally, the overall ambiance of the store was delightful. The clean and well-maintained environment made for a pleasant shopping experience. It was evident that Watson's Fuente prioritizes creating a space where customers feel comfortable and relaxed.

Lastly, I must commend Watson's Fuente for their commitment to community involvement and social responsibility. It was inspiring to see their active participation in various charitable initiatives, making a positive impact on the local community.

In conclusion, my experience at Watson's Fuente was nothing short of exceptional. From the friendly and knowledgeable staff to the extensive product range and commitment to customer satisfaction, every aspect exceeded my expectations. I wholeheartedly recommend Watson's Fuente to anyone seeking a top-notch shopping experience and look forward to visiting again in the future.

Special mention to the night shift guard this Friday, June 9th.

Better try another Watsons branch such as at Ayala or SM Seaside’s. The guard here should learn that customers can test out the “testers” of the make up products. They are called “testers” for a reason! He told me, “di pwede makahilabot, pangayo ug assistance maam/ you can’t just try that, rather, get your permission from our staff” in an unpleasing and unprofessional tone. Testers are there for customers to try out freely! I’ve never experienced being treated like that in other Watsons branches. I appreciate telling me to ask for assistance but there are customers who are not comfortable with that or who can independently handle their own decisions in choosing what to buy. I’m not even doing something wrong here, just swatching the testers on my wrist to check if I’d like it or not. I genuinely felt like that statement gave me a bad image towards the public. It was humiliating. 4 of the sales lady went near me, while one of them interacted with me, offering assistance. Do you even think I’d want to accept your help despite the humiliation you’ve caused?! Lol. Immediately went out. Will never come back. Good staff, except the guard who needs some proper discipline and respect towards customers. Don’t just apologize. Do something about this. Wa ko nanghilabot intawn! Makapasuspicious man pud mo oy.

THE GUARD AND STAFFS WERE SO JUDGEMENTAL AND RUDE ABOUT MY PARTNER. SHE WAS SKIMMING ON PRODUCT TESTERS AND THEY HUMILIATED HER IN A WAY THAT THE GUARD RAISE HIS TONE TOWARDS MY PARTNER WHICH CAUGHT THE ATTENTION OF THE OTHER CUSTOMERS AND THE STAFFS WERE GOSSIPING.

Rude and disrespectful guard towards customers!!
Note: Night Shift Guard on June 9, 2023.

Drugstore with varieties of skincare, bodycare, haircare, facial skincare, men's grooming, women's hygiene gum and oral care toothcare and etc. There are very helpful beauty advisors to take care you . Contactless checkout is also very effective.