Hotel & Wellness Zuiver

We had a disappointing stay here this week. So many things went wrong it’s hard to list them all.

The 2 main upsetting things that happened was firstly our bath robes and towels were stolen from the spa area. We spoke to a member of staff in the spa and they refused to help us. They said we had to go to reception to get it sorted. So off we went, with nothing to cover ourselves with and we waited in the reception area with everyone coming and going and the door opening and closing. It was incredibly embarrassing and also freezing cold. Once it was our turn in line, the receptionist was helpful and gave us robes to cover up.

Secondly, I left my scarf in my bedroom, when I was half way home I realised my mistake, so I messaged the spa. The following day I’d not had a reply, so I went back to the spa to collect it (it has sentimental value) but they said no scarf had been left in the hotel. Apparently housekeeping hadn’t reported any left belongings, so therefore I haven’t left it there! Well I definitely did leave it in the room, I wish I hadn’t :’( I’m so upset. I’m quite shocked that it’s no longer anywhere to be found.

On top of these 2 big things, we also had a dirty room with hair shavings in the sink, dirty glasses, mould in the bathroom and dirty towels.

I would give my spa experience at Zuiver a solid 3 out of 5. If it weren’t for the outside area, I would rate my experience at a lower rate. We went there on a bikini day, which was maybe a mistake since the male crowd was quite intimidating. The Japanese and the Finnish saunas were beautifully executed, and we enjoyed the outdoors jacuzzi and the warm pool a lot, as well as the overall variety of amenities available. We didn’t even manage to try all of them because we felt like staying in the sauna for longer. However, the steam room was an absolute disappointment. It gave a feeling of a stuffy fitting room and what’s the most frustrating it had a strong mold-like smell inside. The floor tiles were partly covered in black mold as well, perhaps due to a poor ventilation system.

Had a relaxing stay in hotel & spa. Spa offers variety of facilities and is comfortable to visit, we enjoyed that no attractions were too crowded and we always found a spot to explore each facility. There are changing rooms and lockers, and shower provides washing gel.

Since we also booked a hotel, bathrobes and towels were provided. Going only for SPA one should be mindful to bring their own sandals, towels, and bathrobe - otherwise it is available for rent.

Rooms were well decorated with a great forest view, one minus point is because there are not shower door/curtain, which creates cold air circulation when having a warm shower.

Went to the spa and was pleased with the clean facilities. Big place with a good selection of indoor/outdoor pools, saunas, steam rooms. Only complaint is that the big outdoor pool could have been hotter, given that the weather was cold.

I didn't enjoy spa evening at all. So many people talked in 'quiet' saunas and baths, big pool was cold even being outside in November. We were waiting for dessert more than 30 minutes, restaurant staff forget about it (we needed to reminder 3 times to have it). In the end I saw that they included extra drink in our bill. And parking for several hours was 14 EUR, which is extremely high rate. So this experience was stressful instead of relaxing. I would not recommend it to visit anyone

I’ve had the privilege to visit quite a few spas over the years and last Monday my daughter and I were kind of ‘forced’ to book here as there wasn’t anywhere else that could accommodate us with the options we wanted. That was the universe guiding us! Lovely place with extremely friendly staff both at the saunas and the restaurant. And about the latter: best food BY FAR compared to similar places. Hat off! We’ll be back :)

I went a few months ago and it was an enjoyable experience. Unfortunately, I can never go here on weekends because I prefer to wear a bathing suit while swimming. Furthermore, on the website they happily announce that they've removed the energy cost while raising the standard price by 9%.