The Charter Hotel Seattle, Curio Collection by Hilton

No bathtubs. What is this world coming to? Other Curios have luxurious bathtubs as a feature, sometimes in every room [try the one on Bellingham Bay! it’s exquisite!]. it was surprising that the front desk person was not very nice, even after she must have seen my Diamond status. No recognition. No apologies. No welcoming words. Maybe everyone has been made Diamond status lately, because it certainly does not feel like it used to. This location recently remodeled, so i was really looking forward to checking it out. But it’s not as fabulous as i was expecting.

I had a wonderful stay at The Charter Hotel in Seattle this past June 2023. I flew in for my summer holiday in the US and this hotel was my first stay. The property is well maintained and appointed stylishly. The rooms are very comfortable and spacious. I especially enjoyed the ample amount of space in the room to move around and the size of the bathroom. The shower was perfect too - great water pressure and temperature control. The rooftop restaurant and bar served delicious food and generous pours while providing excellent views of the harbor. I enjoyed many sunsets from that view during my stay. The location is prime - a few blocks from the market, original Starbucks, Nordstroms, and many surrounding neighborhoods. When I am back in Seattle, I will be staying here!

All the staff from the front desk to the valet were friendly. The hotel is walking distance to pike’s place market. It was sprinkling on one afternoon when we were going out. The staff offered us umbrellas to borrow while we walked around the area. Rooms were bigger than I expected. I was pleased with the cleanliness of the bathroom. Overall my experience was great.

The hotel is a few blocks away from Pikes Place Market. The hotel has Valet parking, and the rooms are spacious. Although, I was not too fond of the location of our room because it is looking out to the next building. During our stay, we got a $110 credit that we could use at the restaurant. Housekeeping came to our room the next night, cleaned our room, and brought fresh towels, too. We got our free water bottle every day.

The hotel is located at a great spot in downtown Seattle. The staff is friendly and helpful. If you need a late check out or for your bags to be held for some reason they do it no question asked. The rooms were spacious, clean, and comfortable. Every morning they offer free coffee in the lobby. Overall, it is a really nice hotel which I would gladly stay again.

I wouldn't bother, take the time to read the other reviews and don't take the chance. I was bait-and-switched at this hotel. I booked 2 nights in a city view upgraded room that included a bit of additional space. I read the reviews and decided to not worry about the few negative ones as some of these things just happen. I specifically added in the notes when booking that we'd be a late arrival, in hopes that checking in would be simple and fast, something that has never been a problem in any other hotel. When we arrived around 10pm we were greeted by Alexandra and told our room "was not available and was sold to another guest" and she no longer had any comparable rooms to offer. She then offered a standard room instead and mentioned she could not adjust the rate to reflect that I would be in a standard room and that I'd have to speak to a manager the following day only to be told yet again that nothing could be done for me and that the rate would not be adjusted. It seems that because I was offered a special when booking the room that my booking was not important or costly enough for them to keep which is a slap on the face on the first night of a long trip. To add insult to injury, we were given a room with a garage view so close to us that I could make out the faces of the drivers as they drove by so forget opening your curtains. Save your money and go to Marriott. Besides this, the room was clean, Balthazar (manager) was kind and understanding and the location is convenient.

Note: I am not letting the $25 amenity fee color my impression of the hotel/room itself. Extra fees are becoming the norm in big cities, and it's something we have to deal with.

Review: This was my first time staying here and the room and hotel was absolute wonderful. I was not driving, so parking and valet service did not apply to me. The check in went very smooth, everyone was extremely prompt and polite. The room itself was modern and beautiful, with expected ammonites of (2) robes, slippers, coffee machine, refrigerator, blow dryer, iron, and ironing board. The bathroom was large and well appointed, and the walk shower was really spacious, and the water pressure was good and hot. The king sized bed was super comfortable as were the pillows. My room view was to the north and slightly to the west and was fairly good considering this is a midrise hotel in the heart of downtown. I highly recommend the Charter Hotel, and look forward to my next stay there!