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Reviews — 8
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The people were very nice spoke to everyone
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Although I went to the wrong place they offered to help with what I needed
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The entire staff was friendly, compassionate, and very willing to help others. It was my first time at that location. Thank you, Ms. Addison.
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I think it's unfair on the review of Serina Johnson below me. I was there that day and she was very rude to Christopher while he was being cooperating with the lady but she was being very difficult because she was denied ERAP trying to scam the system. Christopher is VERY professional and I thank him for helping me and others in our community. Shame on you serina. Do better sis.
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The front desk clerk Christopher needs to chill. When he gets overwhelmed he's very rude. The social worker for emergency help was very helpful and nice.
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I was professionally greeted and introduced to a case worker who provided me with impeccable service. All my requests were filled and I was also enrolled in a Senior program. Thank you for your service.
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Employee Kenya Douglas wasn't helpful and disposition is very unpleasant. She didn't take time to review the information I submitted and really showed no interest in assisting me. At one point she referenced leaving the organization so wouldn't be around much longer. In addition, I called yesterday and she lied by saying her supervisor was on vacation when I asked to speak with her. This was verified by another employee minutes later when I called again and was informed the supervisor was there. Employees like her make it difficult for people that actually need their assistance. It was very discouraging however, definitely an eye opener for myself going forward. I hope someone from this organization view my comment and respond proactively so no one else will be faced with this type of situation.