Bronx Human Resources Administration

I called at 10am and left my phone number for a call back, got called at 5pm finally and I said what I needed and the guy put me on hold for 30 min, after that I just gave up

Best office to visit!! Quick, clean professional the guards are nice too

They hung up the phone on me after waiting for 4.5 hours on hold and customer service support has unnecessary attitude.

This location is horrible. The workers don’t let you speak to get the proper help. Came at 8:30 to get a a card replacement and for an FX paper to wait 40 minutes to be seen and she says Cash assistance (#7) giving me a CA paper then they do a turn over and (#4) takes the paper never listening to what I have to say and gives me a CC paper. Finally speak with her at 12:30pm and she cuts me off when I’m explaining saying she never gave me the paper and I told her she never let me speak which is the beginning problem. She now gives me a VC PAPER AND tells me to go upstairs.

The supervisor who’s at (#1) is no help whatsoever! Telling me to wait instead of helping assistant me. I could’ve been gone hours ago if the lady in the front gave me the correct paper as well as if (#7) did in the very beginning when I expressed to her my card situation. They’re so in a rush to get you out their face they’re only keeping you there longer.

Oh then 1pm-2pm they decide to go on break mind you there was only 3 of us left to service. So now I’ve been here from 8:30 to who knows what time I’ll be leaving.

I wanna add an edit that the people gave me a replacement card but didn’t help. Went to another location and told them about my day and they found the mistake within 3 minutes and gave me a new temp card that had my funds on it finally. This lady took 7 minutes to figure out the issue and fix it and didn’t understand why they didn’t see it at the first location. I wish I knew her name but I can’t remember. So between both locations I literally left at 5pm. Took all day!

It could be worse. This is New York everyone has an attitude. What you give, you get. Best part of this center they moves fast.

People treat you like an animal here. Specially who called herself a "supervisor" she's in the #10.

Thisvis the most direspectful service i encounter in all my life , very bad attitude and not helpfull in the interaction while asking question , just i don’t know …. Nextttrr
Shame on them