Vacation Homes

Extremely unprofessional and unresponsive team. Their customer service is extremely poor. They stop responding to your messages as soon as they take payment. Please beware of them as they don’t even refund your stay in case you vacate earlier and don’t offer alternative available apartments. They are not sensitive to guest requests and do not offer any cooperation.

The pictures of the apartment shown are different to the actual apartment as the apartments at Damac Maison Canal views are extremely run down, shabby and poorly furnished. Bathrooms are extremely cramped and water drips and wets the entire floor if you take a shower.
Very poorly maintained apartment overall

Amazing people with amazing apartments and a perfect service and stayyyyy everrrr❤️😍😍😍😍😍

Very very bad dealing from the owner and very dirty flat . I came and I found the flat was very dirty with bad smell and I cancelled the rent but they didn’t give me any money back although the rent was for one week, they should at least give me 50%.

Please if you want to enjoy your holiday don’t rent it.

I’m Abdullah from Saudi Arabia.

Contacted Al Ashrafia for a weekend holiday and I couldn't be thankful enough for the very warm hospitality they've extended. Reservation was very smooth up until the check in time. The room was very clean and all the staff are very welcoming and professional. I will surely book the next time around. So far, they're the best host I've encountered. Thank you Al Ashrafia.

Apartment was well kept, neat and tidy. Checkin process was seamless. All utilities were functioning properly. View was awesome.
Will definitely recommend my friends for Al Ashrafia holiday homes.

**Beware ****Beware***
I've been to 15 countries and 2 war zones. I rather live in a tent then stay at this location. Would never recommend this particular residence to anyone, especially if you are sensitive to the dust in the air.
This experience was terrible from the moment we arrived. We waited two hours to check in.
My fiancé started sneezing from the dust in the AC to the point of bleeding from the nose. Instead of hiring an A/C company to clean the duct. They used a broom. I have pics if you need proof.We informed them, of which they came to try and sort it out,but to no avail, so to save ourselves we asked for cancellation and refund of which was troublesome, we ended up staying for the whole week, which they charged us for because they kept delaying our cancelation. If you're an expat or tourist best advice don't get ripped off by these guys, if you feel this place is not good for you cancel immediately. Or they will not make repairs timely and will charge you for the days you stay at their location.which was not supposed to happen as they were refusing to give us our money back. They gave us the run around and the lack of utter care they showed was a true sentiment to their business ethics and customer care.
***take caution ⚠️

I had a wonderful stay in the apartment for week. The staff are very accomodating and friendly especially those Filipina. They kept the apartment very clean and organized. Excellent job! Will book again through this company.