Hard Rock Cafe Niagara Falls Canada

I think I've just tasted the worst burger ever considering the price. I worked at a restaurant for over two years serving burgers. The burger I've got at the Hard Rock Cafe was not only super dry and burned, but also flavourless (except the burned taste). I felt sick and heavy right after the meal. Such a burned pattie I got would go straight to the bin at the place where I worked. Ordered Pepsi which tasted rather like coloured water. For such a price I would expect at least decent dinner. The only thing I enjoyed is the interior decoration and the service of the waitress. Feel a bit sorry for the waitress, she was super nice, but the food made me sick for the whole evening. Two burgers, water and one Pepsi cost us $85. Never again.

So when we found ourselves in Niagara Falls, we thought we would swing by the local Hard Rock Cafe location. Known for its iconic memorabilia-lined walls and classic rock tunes, I was curious to see if this outpost lived up to the brand name. I have passed by many of these restaurants in different cities around the world, but I have never eaten at any of them.

Right away, I was impressed by the restaurant's design. Walking through the hallway between the Sheraton and casino immerses you in rock history - you can spot autographed guitars from legendary artists and Princes iconic customs. It's like stepping into a music museum. The decor alone is worth a visit.

However, things went downhill from there. The menu prices were frankly outrageous for what you get. A basic burger and fries will run you nearly $30 before drinks. For most of us, value is important, and this cafe offers very little for the dollar.

Unfortunately, everything I tasted was a little bit better than mediocre at best. Sides like the corn and cold slaw were weak and not worth eating and seemed like afterthoughts.

The drinks were overpriced and nothing special. Of course, this area is extra expensively compared to the surrounding area.

The service was fine.

While Hard Rock Cafe Niagara Falls gets points for atmosphere, the subpar food and beverage offerings coupled with inflated prices make it a tourist trap rather than a culinary destination I am assuming everyone else got the memo since this restaurant was always empty when we passed by. Unless the menu and service get an overhaul, I can't recommend spending your money here. This Hard Rock outpost gets a solid "D" from us, and I will probably never visit another.

The food was excellent as it always is a any Hard Rock I have been to. Huge nachos were toasted to perfection. I think I will be eating leftovers for 3 days.

🎸 this Hard Rock Cafe is in the middle of all the business of the Falls! Atmosphere was awesome with videos and music playing all night and the memorabilia everywhere. Service was great too! 😍😍

Always an amazing experience going to Hard Rock Cafe. Food is excellent and so is the ambience.

This visit, service wasn’t upto the mark despite the restaurant being almost empty. 40 min wait for a classic nachos and chicken strips & fries for kids.

Kids food arrived cold.

Nachos - 4/5 - wasn’t hot like just out of oven. It was like forgotten about and when it arrived, it was just mildly warm.

Kids chicken tenders - 3/5 - arrived cold, taste was nice but due to being cold, it was extra hard and crunchy.

I was visiting Niagara falls for the first time, coming from Toronto, and had the worst dine-out experience ever in my life (23 years). Honestly, there were not that many good places around Niagara so we decided to try Hard Rock Cafe since it was one of the closest.

My friends and I (8 people) regretted that we end up going there. Menu is quite limited so most of us just chose the burgers and every one of them was awful. The patty of mine was definitely overburnt, but since I am not a picky eater I decided to give it a try although my friends told me to ask for the new one. I gave it a bite with hope it's tasty but it was so dry... Then i decided to check whether it had any sauce, and found out there was no any at all..... I asked my friends about theirs and they all had tasteless burgers without any sauce. Then I asked the waiter to change my burnt burger in hope the new one will be better but it was hopeless. Quickly the waiter brought the "new" burger which didn't seem to be different from the previous. My photos attached show everything from inside. The patty was weird it seemed that the cooker just scraped the burnt surface and left it as it was. I finally realized that they just gave me the same burger with a scraped patty after I noticed the bite from one side that I made with the first burger. I could not believe my eyes and just could not believe that this famous franchise could do something like this to their customers!!! The waitress didn't want to confess and lied to us saying the previous burger was thrown by her to the garbage. But the bite mark proved us different...

Also only after my friend pointed out that the bbq burger should have some sauce and there was no any sauce in the burger, the waitress brought the sauces in mini containers for everyone separately. I poured my sauce on this poor scraped patty and tried to have it but sauce didn't help at all so I just asked the waitress to cancel my order. It was the most frustrating experience I've ever had. I didn't know that burger could taste that bad.

Please never go there!!! My friends who still tried to finish their burgers, since they were all very hungry after falls, needed to pay ~$45 for the worst burger + taxes + 18% mandatory service fee for the big group... Please don't spend this money here!

Food and service are consistently good. One can catch a nice glimpse of the falls but it doesn't have a view unlike a few options close to it. We didn't have to wait at all in the salon upstairs but the outdoors bar downstairs was full (and very loud). It's a very good option when one doesn't want to spend a lot of time for lunch.