
Photos — 96





Reviews — 8

My 9-year-old son really enjoyed all games there and he was able to win a lot of tickets from most of the games and there are great gifts to be utilizes for the tickets. We all were excited and had a lot of fun.

Rude workers
The kids were looking for a token on the floor
One of the personal asked them to stop.
Then she Yeld on me if they were with me and she cannot allow it for safety reasons.
I said no problem but stop to Yell.
She told 'm not yelling but talking this way. I told her that you are even yelling on me(double her age).
She asked if you don't like then leave.
I told no problem and left this place
Don't recommend to anyone if they don't know how to behave with clients
The kids were looking for a token on the floor
One of the personal asked them to stop.
Then she Yeld on me if they were with me and she cannot allow it for safety reasons.
I said no problem but stop to Yell.
She told 'm not yelling but talking this way. I told her that you are even yelling on me(double her age).
She asked if you don't like then leave.
I told no problem and left this place
Don't recommend to anyone if they don't know how to behave with clients

I spent a few days at Niagara Falls, had a wonderful time here but then when I went to give my tickets... a young man took care of me and there was a girl by the name KIRA that started acting wreckless and swearing constantly! Many people that were waiting in line we’re giving comments about her attitude. I asked her to watch her mouth in front of people and then had the audacity to start swearing to her co worker in front of all the clients!!! Horrible customer service!

I had a really really positive experience here. I had been searching everywhere for one of the toys they had, and finally had enough tickets to redeem it. However, the one they had on display was a bit different from the one they gave me from the back. I asked one of the staff and she kindly helped me grab the exact one I was looking for. It took a bit of effort to for her to grab it so I really appreciate that she did that.
She went through the effort of making me happy, and I was just blown away by her kindness. She is such a hard-worker, and really cares about people. She definitely deserves a raise! Thank you Mary!
She went through the effort of making me happy, and I was just blown away by her kindness. She is such a hard-worker, and really cares about people. She definitely deserves a raise! Thank you Mary!

Aren't you supposed to be 18 to gamble? This is the definition of a kids casino. Sucks your money away, addicting and colorful! There are literal gambling machines like a poker game not even to mention those rigged claw machines. Can't rate this low it was fun but jeez.

The gifts are very cheap you have to spend a lot of money to get very minimal gift the kids had fun got lots of tickets but if you're going to win prizes it'll cost you about $100







Very spacious and noisy too. The design itself is ok, it is connected to the rainforest cafe, you can go downstairs and have access to the Hotel. They are all connected. Once you're inside you can even go to the waterpark. Kids friendly but somedays it's too noisy and also not that much agents for that big place. I have seen one tech the whole night time I have been there and one machine stop working and restarted by itself. I had to walk to the desk and tell the girl and then she sent the guy. They have tokens machines like the Strike and Bowl, but those tokens can only be used in their facility. They also have their own passes for their own games.