Venice Tours booking assistance

The Gondola tour has no value, it's a complete scam. They promised 20 minutes of introductory tour, but I could hardly understand the guide. The audio device they provided was not a good quality plus the guide had a pretty strong accent. Plus there is no "skip the line" service, even though I supposed to get it according to the tour description. During the ride the participants on the gondolas were supposed to listen to the guides using the audio device, but this option was not accessible on our devices. Also, no music or singers even on another gondolas.
I'd recommend just getting the tour directly paying gondoliers. It would be much cheaper if you're a company of 3-5 people (adding the prices as a picture)

Guide connaissant parfaitement Venise et son histoire. Les fantômes nous accompagnent tout au long du parcours !

Merci a Rachel et Fabio pour ce moment de Bonheur en amoureux sure les canaux de venise
A recommander !!!

Absolutely wonderful!! The boats were top notch and the guide and all staff were very pleasant and helpful!