Local Guides World
Reviews — 8
I had an incredibly positive experience at Hunter Home Westgate. The staff were so friendly and helpful and didn't push me to buy. I actually made an error with measurements on a big purchase in the store and after reading some reviews I was concerned about getting my money back. However, their after-market service was excellent and I was refunded no questions asked. I would most definitely shop there again. They're not cheap, but their furniture is absolutely beautiful.
I really wish I had read the reviews on this store first. I only hope this helps someone avoid the same terrible experience. I would not purchase from this store.
My elderly mother purchased a laziboy here, we had to ask for the "free table" valued at $299 that was advertised (looks like $30-40 mdf side table). We were assured delivery in 7-10 days at time of payment which was written on the sale and purchase agreement - twice, but in reality it was closer to 3 weeks. We then had to go collect the side table ourselves, from another store also. When questioning the store on the delay - my mother said she wouldn't have paid all that money in advance if she wasn't going to get it for 3 weeks, was rudely spoken to and told it wouldn't have been delivered if you didn't pay. I said to mum we wouldnt have purchased from them in that case.The arrogant lady on the phone wasn't interested since they already had their money.
My elderly mother purchased a laziboy here, we had to ask for the "free table" valued at $299 that was advertised (looks like $30-40 mdf side table). We were assured delivery in 7-10 days at time of payment which was written on the sale and purchase agreement - twice, but in reality it was closer to 3 weeks. We then had to go collect the side table ourselves, from another store also. When questioning the store on the delay - my mother said she wouldn't have paid all that money in advance if she wasn't going to get it for 3 weeks, was rudely spoken to and told it wouldn't have been delivered if you didn't pay. I said to mum we wouldnt have purchased from them in that case.The arrogant lady on the phone wasn't interested since they already had their money.
The women ignored me the purchaser .Spoke to my daughter took her details .wouldn't purchase from the lady, being so ignorarant. Never offered the furniture to be made in our choice of covering, obviously she wanted to sell what was on the floor. Would never ever go Again. JD
The manager is very efficient and helpful. The store stocks quality furniture. Highly recommend.
These guys will say anything to get a sale including lying to an 86 year old woman. My Grandma was promised that her new lounge suite would be delivered today (7th of October) which is the day she moved in (perfect!). She’s very organised and bought this months ago. After hearing nothing from these guys all day, my sister got on the phone to see how far away the furniture would be and was told the 7th was only a guide. Did they tell my Grandma this? Nope. Does she have anywhere to sit for the next week? Nope! Not cool Hunter Furniture.
Very nice furniture shop, good selection and options. The sales consultant michael was very helpfull he gave me alot of ideas what I can do with some of the spaces in my house and specially into choosing the right colours, very exceptional service diffently will be coming to order once I have done renovating...
Large furniture store with a wide range of items. They have a lot of different styles so everyone should be able to find something they like. Friendly staff and is connected to the lazyboy store too. Lots of parking and is located conveniently in the center of the norwest mall development.
Good salesperson , big show room. if you like some furniture and if you don't have your choice of color still they can make it with the lead time.