Good Taste

This place is normally pretty decent (all things considered). However, I am severely allergic to shellfish. I informed the person who took my order of this. Today, I ordered general tso’s chicken and cream cheese wontons. Under the rice, I found a shrimp tail. Not only that, but they gave me crab rangoons instead of cream cheese wontons. To top it all off, there was a white hair on my chicken.
I called to tell them what had happened and the conversation went like this:

Me: hi, i ordered dinner last night and told you I was allergic to shellfish. I ordered general tsos chicken and cream cheese wontons and you gave me crab rangoons instead and i found a shrimp tail in my rice.

Him: hello.

Me: hello. (Repeats what i just said)

Him: what you want to order?

Me: no i ordered last night. There was an issue

Him: oh what you ordered?

Me: (repeats what i just said)

Him: shrimp… what is shrimp?

Me: shrimp. Shellfish. [i start making my words more basic so we can understand each other ] I order chicken but shrimp inside. I am allergic

Him: Okay. shrimp chicken.

Me: i order chicken. Shrimp. Problem for me

Him: i do not understand

Me: i dont understand either. I said i was allergic to shellfish. I ordered chicken. And I was given crab Rangoons instead of wontons and shrimp tails in my rice.

Him: you order chicken?

And At that point i just got so mad and hung up

I never knew that Chinese food could be so bad.
My pork was over chopped, over cooked and drowned in an over sweet sauce.
The "egg rolls" looked more like mini burritos.
I would not eat them and regret eating the meat.
The boneless spare ribs were awful.
The other meals I saw also looked drowned in sauces and MSG to cover up for the low quality.
I think that the over-cooking is the only thing that made the food safe to eat.
It was cheap, and the food matched.
The place looks dilapidated and neglected.
The decor is dated, faded and greasy posters put up with tape that add to the run down look.
The person taking the orders was non conversational in both English and Mandarin. Zero chance to ask for a normal order of normal Chinese food. (叉烧)
Sorry that I went and will NEVER go back.

This is the worst Chinese food I’ve ever had. I gave the service and atmosphere the benefit of the doubt because I ordered online so I can’t say much as to the quality of those things. Some of the food I ordered was missing. The food that I did get was a large portion. The prices and the portions were the only thing good about the food. The food smelled bad and lacked in flavor. I ordered food from here because it had good reviews and I am not sure why.

The food was really great I enjoyed it..one of the best juicy wings and fresh fried rice I’ve had, Thanks for the quick delivery.🙏🏾

Delivery is quick and food is very good quality. The delivery man is very nice. I ordered from here like 50 times and I’m never disappointed

Its Chinese takeout, what are you expecting? Michelin star quality? prices are roughly the same as everywhere else in the city with tax not included. Chicken is usually done well, rice depends on time of day you asking for it. Speed - speed is key, place is fast, just what you would expect 5-10 minutes TOPS for an order.

Meh.. food here is "just ok". The lady on the phone is very sweet & nice. I couldn't hear her clearly and she was very patient & kind so kudos for great customer service skills. The chicken wings were mushy and soggy.. Not crispy at all. The general Tso/sesame chicken is also soft without any crispiness to the batter. I ate some of the rice & thew the rest in the trash.
The delivery was fast but the delivery-guy is rude. I had planned on tipping him & instead of giving me my change, he tipped himself what he wanted, then gave me my change, & walked away. I won't be ordering from here again. "Sing Wah Kitchen" on broadway is better.