Coppelia

Heard a lot about this place and want it to give it a try, as you arrived someone great you at the door, we didn't wait much to be seated, our waitress took an order, we order an oxtail empanada and 2 orders of salmon on a bed of sweet potatoes, we also ordered 2 cocktails: Paloma, I asked the waitress if we could get mezcal instead of tequila ,I also asked what mezcal was used for the house, he said Vida Mezcal, I asked about other options on brands and I asked him to use Montelobos instead. We had our dinner and when we asked for the check, the Paloma's were $28.00 each, but the price at the menu was $15.00, almost double the price to get the mezcal I preferred? I asked the server about the prices, and he directed me to his manager on site, Luis. As soon as Luis approached to our table with an attitude as I questioned him about the prices, that we were excessively overcharged and his answer was, that's the prices we have as Montelobos is a higher quality then vida mezcal and the wholesale cost is higher, his non professionalism on how to handle the situation, it's what takes places to Coppelia to make new customers never come back again. We paid $127.39 for I appetizer, 2 main dishes & 2 cocktails.

Amazing food, shocked that it’s a 24hr spot that has this high quality food and drinks. Very delicious with large portion sizes. Wasn’t hard to get a seat but was very busy in putting an order and waiting for food.

Breakfast:

The good -

sandwich was good. Potatoes (as a side) we ordered well done, and were very good

The omelet was average. Not worth coming back for. It wasn’t very substantial and had little filling

The so-so -

Potatoes with omelet were cold and not very good. Not sure why they were different than the side ones but they were. I asked the waitress to address the issue and she took my entire plate and came back with the same potatoes but hot. Clearly just nuked and now mushy. Terrible execution on that one

Got a cup of coffee and nobody ever came around to see if I would like it refilled. Also pretty bad service.

Paid $45. Too much for a mediocre breakfast even in NY. I recommend you pass on this place for breakfast and find a better place.

One of my favorite spots in NYC. Everything my wife and I come we order the same thing, the huevo rancheros and churrasco and it never fails 😋 this place is awesome!

Walked in on Tue evening 7pm and was sat right away in the back. Two of us shared Caesar salad, oxtail empanada and mains the Churrasco - which was cooked to perfection. The rice and beans had a bit of a crunch and seasoning overall was well balanced. Didn’t have cocktails or dessert but plan to go again if even just for that!

You can’t go wrong. Weather it’s a special occasion or a regular dinner you won’t be disappointed. This place is iconic. Humberto is an amazing bartender definitely ask for him. He never disappoints.

It really depends on what time you go in.

It’s genuinely a 50/50 chance, not going to bad mouth the place cause there is a lot of effort put in and to try and take away from that is wrong. I have been here twice in the same week; a Saturday at 2 am and Thursday at 4:30-ish am. Saturday was AMAZING with it being a full house. Drinks were great, the mofungo was divine and the service was wonderful. Today, not so much. My friend ordered a beer the same time I ordered a cocktail, his beer never came and they had already called last call at the bar. We were stuck waiting a pretty long time for the appetizer and our mains. I ordered the pernil, it was burnt :/
Apparently a large party had walked in and there was only one person working the kitchen (from what we could see from our table)
The transparency would have definitely helped but we felt very over looked especially how our meal started before that party walked in. I had reorder the mofungo given I had had that great experience a few days earlier only to be left waiting for 20+ minutes that I lost my appetite feeling so discouraged.

Would HIGHLY recommend trying to go as early as possible and avoid super late nights at this place. The vibes are mostly great, just wish communication was better with guest on any back ups. The folks with some sense and decency will understand if staff speaks up.