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Reviews — 8
Not paying your employees OT pay while abusing them to the tune of 80 hour workweeks for 9 months isn't good business practice.
Bad bank ever, i deposited a check on i have to wait for 15 days to cleared the check i freaking hate.
My office on the 24th floor this is my view.
You cannot deposit money here or use this like a regular bank.
I booked an appointment to sort out an issue I was dealing with on my business account. The teller who checked me in was very nice and polite. However, when I met with the banker, with whom I had my appointment with, she did not ask me the purpose of my appointment nor the assistance I needed. When I tried to explain, she would interrupt me and defensively say "I'm just trying to help you" rather than listening.
After I asserted myself, she softened up, but already, I felt like the appointment was a waste of my time, especially since I took time from work to commute just for this appointment. As a small business owner, I felt really unsupported—at times, condescended to—for normal questions I wanted to ask about my account.
Needless to say, customer service was uneven. Will be avoiding coming in as much as possible to avoid the stress of having to defend myself as a customer.
After I asserted myself, she softened up, but already, I felt like the appointment was a waste of my time, especially since I took time from work to commute just for this appointment. As a small business owner, I felt really unsupported—at times, condescended to—for normal questions I wanted to ask about my account.
Needless to say, customer service was uneven. Will be avoiding coming in as much as possible to avoid the stress of having to defend myself as a customer.
It’s sad to leave a review like the one I’m about to leave but it must be said to raise awareness about Wells Fargo Bank.
We were a victim of fraud which stemmed from a local branch in New Jersey. The information that was allowed to create this fraudulent account was approved by the branch manager and subsequently allowed the thieves to withdraw funds that were illegitimately obtained before closing their account without consequence.
We (our company) wired money to this entity on two occasion before realizing we were scammed. On the 2nd wire transfer we notified Wells Fargo within hours. They took 2 weeks to respond at which point stating nothing could be done since the account had been closed.
When approached, their legal team responded by stating that we should seek legal representation in order to pursue our claim. This entity got away with $11,500, hiring a lawyer would cost us at least that much.
I personally have 5- accounts with Wells Fargo which I am going to close in the coming days.
So not only are Wells Fargo employees allowed to hijack their customers identities for millions of dollars all for personal gain but have now included corporate fraud without consequence once again.
Where is one to keep their money and their personal information safe when a company you entrust enables Thieves to flourish?
We were a victim of fraud which stemmed from a local branch in New Jersey. The information that was allowed to create this fraudulent account was approved by the branch manager and subsequently allowed the thieves to withdraw funds that were illegitimately obtained before closing their account without consequence.
We (our company) wired money to this entity on two occasion before realizing we were scammed. On the 2nd wire transfer we notified Wells Fargo within hours. They took 2 weeks to respond at which point stating nothing could be done since the account had been closed.
When approached, their legal team responded by stating that we should seek legal representation in order to pursue our claim. This entity got away with $11,500, hiring a lawyer would cost us at least that much.
I personally have 5- accounts with Wells Fargo which I am going to close in the coming days.
So not only are Wells Fargo employees allowed to hijack their customers identities for millions of dollars all for personal gain but have now included corporate fraud without consequence once again.
Where is one to keep their money and their personal information safe when a company you entrust enables Thieves to flourish?
Incompetent staff
