Klein Monuments

The worst experience dealing with such a sensitive issue. Very unprofessional!
Gave them a deposit for the portrait and the inscription in January was promised by March we are in a June and still not ready!
Again the monument is there all that was ordered was an inscription and a portrait!

DO NOT GIVE THESE PEOPLE YOUR MONEY. If I could give them no stars, I would. We put a deposit down in July 2021, and were told the monument would be ready by December 2021. It is now nearing May 2022, and we were informed that the stone was JUST received. These people are liars. We called countless times over the span of this past year and all we heard was “It’s being worked on.. it’s almost ready.. it will be installed by the end of the week..” We finally got in touch with the main office today (Sprung Monuments) and hopefully we will get this resolved asap. DO NOT DEAL WITH KLEIN MONUMENTS!!

Service was terrible,it took me over 4 months to finally get my order and on top of that the stone that I ordered was not the one I wanted.I been having hard time to communicate with this people,and on top of all I been yeald and hung up on the phone.I do believe that this is no way to deal with people who lost love one.Let g-d be the judge of them

The service wasn’t good it took long time a very long time to be installed and I never got notified

This business was sold to a new owner.Klein and the prices Klein had is History.
The new sales person quoted me a price that was
Huge.I had to go on shopping in addition to my personal sorrow.I will never set foot in that place again.
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I was really satisfied with their service, I would highly recommend them

Best service ever