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Reviews

Great experience. Robin was very understanding and compassionate. Made the process smooth and easy. Thank you to Robin and the whole team. Bless you all.
Fantastic experience with Eternal Memorials! Robin is patient and understanding with her customers! One of the best people I have ever dealt with as far as customer service goes. I highly recommend Eternal Memorials!
Kery Eres
at 2023 Jul 27
Kery Eres
at 2023 Jul 27
The worst experience of my life, no compassion terrible customer service absolutely terrible a year into this procedure with money upfront the monument of my dear mother still not up she has put emotionally stress on my whole family and still till today she has not put up the monument lies lies lies from beginning to end Never do business with them. I will make sure that everybody is aware of what a terrible terrible company that says and the customer service horrible never never used them. You’ll be duped.

I’m response to your I’ve heard this for the last six weeks. We’ll see if next week’s makes seven.
One of the best, if not .. then they absolutely ARE the best!!!! The team at Eternal Memorials goes above and beyond. They are professional, caring and most importantly.. very respectful and do everything in their effort to make sure everyone is happy.

Highly recommend!!!!

thank you!!!!
My mother passed last year and I was referred to S. Greenbaum Monuments by a rabbi who said that he used them for his family members and highly recommended them. From my first call to Meyer Greenbaum, I was struck by his warmth, sensitivity and desire to work with me to create the exact monument that I wanted. He was a pleasure to work with and his prices were very fair for the beautiful work that he did. Both my father's and brother's graves were quite blackened over the years and when I mentioned this to him he said he could acid wash them to improve how they looked. I was amazed when he sent me the photos after he completed the cleaning since they looked like they were just made. Aside from the excellence of his work, Mr. Greenbaum makes you feel that he truly cares about you and your family. He understands how important it is that their final resting place is marked with a stone that shows the respect and love felt by their family. I highly recommend them and want to thank Mr. Greenbaum for being there for me at a very difficult time.
Great company, good quality, very responsive. I had some frictions with them over a mistake they made with my mother’s monument. Robin Cohen worked patiently with me to correct it. They take pride in their work.
Very professional and quick with responses. Did an amazing job inscribing my dads name. Would highly recommend
SI Monuments are so great, they take a very stressful and sorrowful time and provide the patience and guidance to make the process of picking a headstone that is both personal and beautiful for your loved one. Karen is a wonderful, caring person that truly listens to her clients. Several years ago when my father passed away, wanted a specific thing etched into his stone and it came out just as we asked.
Last month I visited the cemetery and saw that my grandparents headstone was soiled with something and I immediately called to see if they provide cleaning services. They did and within 2 weeks it was like new! So happy with all their services, you need to use them when that time comes, and they will be there for you!
They did a wonderful job in cleaning the gravestone. It was important to me that it would get done before the upcoming holiday and they made sure to accomplish my request with the short time I gave them. Definitely recommend them.,
Marc
at 2023 Apr 07
Marc
at 2023 Apr 07
Jeffrey made it very easy to complete my Inscription. He called me back the same day and got the ball rolling. I would like to thank them for their professional service. I will recommend their work to my friends and family.
Jeff and his employees at eternal monuments were very nice and helpful. Their prices are reasonable and do excellent work without any problems. I would highly recommend them to friends and family.
Jack Frost
at 2023 Feb 05
Jack Frost
at 2023 Feb 05
The monument came out better then expected. Robin helped me during a rough time she was attentive and answered all my questions. I would highly recommend her. Prices were reasonable compared to other quotes.
Beyond grateful and very happy with their work. They work in a timely manner and are very flexible with payments. No one ever is prepared for something like this but I highly recommend them. They are the best in work as well in prices.
Anthony Lewis
at 2022 Oct 23
Anthony Lewis
at 2022 Oct 23
Thank you to Julie and her crew at Bushwick Monuments. My Mom recently joined my long departed Dad in Heaven, and I needed the headstone updated. Bushwick Monuments updated the headstone so seamlessly that it looks brand new and not like it had been in place since 1978. And an originally stated time line of 16-18 weeks, only took approximately 2 1/2 months.

Above all, Julie is so kind and considerate. At a time when a grieving family needs that, she delivers just that. Thank you Julie. I truly appreciate you and your team.
Having to deal with getting a matzeivah (tombstone) for my father was not emotionally easy.

Thank you to Mr Greenbaum for making it as easy as possible in a practical way.

He was sensitive and understanding to help us through this process.

The pricing was good (better than the monument place the funeral home recommended us to).

The stone is very nice.
Mr Greenbaum was so helpful and easy to work with during this difficult time for us. The headstone and foot stone are beautiful and exactly what we wanted. I highly recommend them!
I deal with this company extensively in the capacity as a Rabbi. Excellent service and price. Greenbaum monuments answers every call. Expedites when able. I was so impressed that I used them for my own father.
Tanya Hopes
at 2022 Jul 21
Tanya Hopes
at 2022 Jul 21
The Cruz Family concurs with many other dissatisfied customers regarding Michael’s lack of empathy, condescending attitude & overall rudeness. It is our opinion that the delays & below standard services are attributed to his laissez-faire attitude. COVID destroyed our family; Supreme showed NO empathy. After waiting close to one year for our stone, a $250 billing discrepancy on a 15 day old outstanding bill led to a collection letter threatening to remove the stone from the gravesite. This “family” owned business gets a ZERO rating in all categories especially “humanity”!
Desi lee
at 2022 Jul 10
Desi lee
at 2022 Jul 10
The compassion that this establishment has for its customers is truly beautiful and absolutely breath taking the patience the owner Julie has. She was so kind a d willing to answer any questions and willing to wrok with any concerns! Truly goes above and beyond and couldn't be more grateful for there work. Thank you Bushwick Monuments
Joe and Susan were amazing!!! I needed to have my grandfather’s name added to an existing stone and they made a sad process very easy. Both of them spoke about my grandfather as he was part of their family and showed great empathy. Both were nothing but professional and exceptional to work with. I would 100% recommend them for any needs you may have
Simple plaque at the end of the walking bridge.
MP Junior
at 2022 Feb 17
MP Junior
at 2022 Feb 17
Horrible horrible customer service.

The owner Michael must think he is a king to talk to a customer with foul language and poor customer service.

We have unfortunately done PLENTY of business with this company for our loved ones that have passed on and will NO LONGER give them the satisfaction of ever doing business again.
Meyer Greenbaum was truly wonderful to work with during a very challenging time. His compassion combines with his professionalism, understanding that while this is a difficult thing to do, the process must be respected. Above all, he is a real mensch. I highly recommend S. Greenbaum Monuments - after 120.
Everything came together as promised and we are very satisfied. Michael and the staff were great. Highly recommend them.
We recommend Staten Island Monuments for its excellent monumental services. Robert guided us in selecting stones, walked through various design elements and even personalization. His expertise and knowledge are priceless. With enough patience, like a teacher, Robert clarified all our questions satisfactorily. The monument is beautiful. However, I experienced very poor customer service repeatedly. And that is the truth. Even then, I recommend Staten Island Monuments. Thank you, Staten Island Monuments.
My siblings and I initial experience when ordering the headstone for my father was great. On the contact my fathers headstone was to be completed on or around the time of October 2, 2021. My siblings and I were beyond happy with that date because my fathers birthday is. In late October. October came around and shipments were backed up and they told us a few more weeks, fair enough we didn’t complain and just waited. Today the headstone comes in and is incomplete. We asked and paid for a picture which is on the contract and the picture is not on the headstone. They did not even call to explain the picture would be missing. When we called the response we got was “This was the one headstone the boss did not preview beforehand the picture will be on by Christmas” we are heartbroken to go there and see it is incomplete and wish we would have known that beforehand going there and seeing it today and wish it could be done sooner since we have been waiting since the summer.
Lily Moy
at 2021 Nov 23
Lily Moy
at 2021 Nov 23
It was pleasure working with Julie, she was patient and understanding with the delay caused from the mail. Thank you, for keeping me in loop, and addressing all the concerns. Bushwick Monuments, did a great job on the engraving.
God Bless you, Be safe.
Thank You, Julie and the crew.
Mr Greenbaum was professional yet sympathetic, he has a superior knowledge of this business and is not pushy. The monument was ready even before our deadline. It was a superb job and we are so proud of it.
cathy drozd
at 2021 Mar 09
cathy drozd
at 2021 Mar 09
Did a horrible job on my father’s gravestone and then refused to fix it. Would not recommend this business to anyone.
C H
at 2021 Mar 03
C H
at 2021 Mar 03
I am very thankful to have a person like Julie working with Me in this time.
She gave Me suggestions, while being so patient and kind, and very professional. She was also very understanding.
She's amazing. Thank You Julie
Ronen Rub
at 2020 Oct 13
Ronen Rub
at 2020 Oct 13
The entire process was exceptional. Fern walked me through each step of the selection process and answered every question I had with care. I was very satisfied with the results.
We found this as we were exiting the metro. This is interesting to see if you are in the area.
Buying a headstone is not a purchase anyone looks forward to. However, dealing with Supreme can help ease the situation. I purchased a stone for my mom years ago and when my dad passed this year there was an issue with adding the inscription. Supreme (the company owner and Susan) was wonderful and took care of everything to our satisfaction! I would highly recommend this company!
I would like to thank Staten Island Monuments for the fantastic job they did on my parent's headstone. It came out beautiful and looks as promised. The staff is very professional, friendly and compassionate. I would like to thank Robert, Karen, Sean and their team for all their help and would highly recommend anyone to use their services when the time comes.
thirteenjc
at 2020 Mar 19
thirteenjc
at 2020 Mar 19
Thank you for a job not only completed in a timely fashion but on a job well done. My family and I are very pleased with the workmanship on my wife’s monument. Dealing with her loss was difficult for all of us, but the care and professionalism at Supreme Memorials made choosing a monument much easier than expected. For making this experience a positive one during a time of grief, I am eternally grateful.

Peter Christakos
I can't give enough praise to Staten Island Monuments for the wonderful job they did preparing my husband's monument. A very special thank you to Sean who worked with me during this difficult process & who helped make an unbearable time more bearable. I thought I would have to travel out to Long Island to order the monument since my husband is buried out there. This would have been such a hardship for me. Then I saw your add in the Staten Island Advance. What caught my eye was that you service the tri-state area. So very happy with my decision. My son & I went to St. Charles cemetery in Farmingdale on Sunday to visit my husband's grave & see the monument for the first time. It's absolutely beautiful. I couldn't be happier. My son said you did a phenomenal job.
I would highly recommend you.......
Thank you again Sean,
Marie Gill
Arlene Brown
at 2019 Sep 25
Arlene Brown
at 2019 Sep 25
Working with this company has been an absolute pleasure! They were able to go above and beyond to help our family place a beautiful headstone in memory of our family. Their patience, kindness and understanding go far beyond anything words can truly express and we are grateful for such amazing service. I highly recommend Bushwick Monuments.
MrE RoK
at 2019 Jun 10
MrE RoK
at 2019 Jun 10
It's absolutely great to walk Into a family owned business and actually experience customer service something in my opinion Brooklyn is lacking. My mother and I dealt with Michael who was just honest about everything and not trying to upsell us. You know buying a headstone is not something you wanna do but he made it a great experience. I would absolutely recommend this place and will always use them for future purchases hopefully not to many tho.
Staten Island Monuments This serves as a letter of thanks and appreciation especially to your wonderful staff Karen, Sean and Robert
for everything you have done to help us in a timely and beautiful fashion to help us with the arrangements of our dearly departed father
and going about and beyond to ensure his name was placed on his tomb stone. Our family was able to see its completion during our family reunion. From the bottom of our hearts, thank you for your attentions and support during this difficult time. You all have made an awful time in our lives more bearable. I truly appreciate what a wonderful team Staten island monument has working for them and what a friend our family has in all of you.
With Deepest Appreciation for your service
The Soto Family.
Filming location of "ELEMENTALY" season3 #24
My family has used S Greenbaum Monuments numerous times over the past 25 years. Each and every time, the service has been superb; professional and respectful and the monuments have been produced exactly as rendered on the blueprints.
The customer service is excellent. I highly recommend to anyone.
At a most difficult time in one's life, it is comforting to know that, at least your loved one's monument will be exactly as you wish it to be.
Very friendly and helpful.
Rick Anders
at 2018 Sep 01
Rick Anders
at 2018 Sep 01
Recently contacted Them, after Over 40 years since I used/needed their service, they were more then helpful, friendly and courteous. Side note, my Head stone and engraving are just beautiful as they were 40+ years ago when I buried my Mother. GREAT Work, Great Service.
Hymie Azar
at 2018 Aug 29
Hymie Azar
at 2018 Aug 29
Meyer was a great help to me during this difficult time. His patience and knowledge made this process so much easier and the finished product is beautiful.
My husband's family has used Greenbaum Monuments for generations. Mr. Greenbaum was pleasant, helpful, and easy to deal with during a difficult time. He communicated with the cemetery for us, saving us added stress. He really knows all the details of what has to be done and his quoted price was fair and accurate. We communicated by e-mail, phone, and fax with made things easier. (Of course if someone wants to go to see him personally in Brooklyn they can.) We were very satisfied with the stone and the "set" each time we needed a monument.
Great service, price, and timing. My grandmother's and uncle's etchings look exactly like their pictures. The dominoes on top are perfect. They were even kind enough to gift me and install a vase which really makes the stone stand out. Thank you!
Great company. Excellent expert service.
Desi & Mike
at 2018 Mar 29
Desi & Mike
at 2018 Mar 29
Wonderful family oriented company. The compassion the owner Julie shares in such a hard time and the prices are reasonable and she (Julie) had put my mind at ease and answered all questions.. thank you so much Bushwick Monuments for your gentle approach in these tough and difficult circumstances and for being so kind!
Not knowing what to expect, I couldn’t have been made to feel more comfortable working with the Cassara family. The kindness and consideration shown us made the anxiety we felt simply disappear.
Supreme Memorials is by far THE BEST monument service. They have high quality products and top notch customer service. They made the process of purchasing a stone fast and easy. The final product was exactly what I was looking for and at a great price! I highly recommend visiting one of their locations for your monument needs! THANK YOU again Supreme Memorials for all your help!