US Post Office Annex

Short staffed to say the least so I feel bad for the employees
They're doing the best they can but it really sux going here. There's usually a line and since they only allow 3 persons inside u must stand outside in the heat or cold
This place I'd avoid @all costs but have to visit every once in a while

We are standing outside 100.4°F for 1 hour, the line barely moves. Please, hire more staff, it's cruel to to torture people like this.

Carriers are nice so is the staff if I need help with anything package letter wise they are quick to assist.

They don’t answer the phone here and they take forever to provide customer service; the lady in the office gives off a nasty attitude.

Terrible office. The person delivering my streets mail does so in there own private vehicle and stole my package. I put in a request 6 days after the projected arrival date and suddenly there’s a lun update that it was delivered 6 days earlier. Which is weird since I checked the mail and only had a newspaper and junk mail. They say it was a computer error and just closed the case but called me after hours so I couldn’t call back, left me a half way message about we trust our employees so we’re going to close the case but call if you have questions. I call during supposed business hours but their phones are off and no number will go through. Very dishonest at this office and would not recommend using them if you can avoid it, do it.

Honestly decent place, no bad service by any means been there multiple times. They deal with a tough crowed so expect there to be drama if there's 2 people ahead of you.

I would really like to know where my tax dollars are going because they certainly aren’t going toward hiring a competent Postal Office. I put in a permanent change of address request on March 29, 2022. I have a picture of this confirmation as well as a letter from USPS confirming this. I stopped receiving mail at my
new address and put in an online request for help. Someone from the Palmdale office called me and said that the change of address had been deleted and that they only saw something for January. Since I have proof that I put this request in on March 29th, I can only assume USPS lost the paperwork, or deleted it from their system. Either way-they don’t seem to have any clue on what they’re supposed to be doing. I am waiting on a check from work and paperwork from my bank. This is a pathetic example of customer service