Local Guides World
Reviews — 8
Issues started before we even checked in. Tried to talk to the front desk and they said they couldn’t help. Called a manager and left a message and never heard back. Was told it was dealt with but the issue is still there. When we booked we were not told the indoor pool was closed so there was only 1 outdoor pool for the entire resort. Extremely busy because of this. Rooms were decent, bathrooms very small. Ac doesn’t allow user to control it, there’s a lock on it and being pregnant 70 degrees is still too hot. Best part is the location because it’s close to Collingwood downtown and blue mountain.
Nice place to stay. Not overly fancy, but clean and looks new! We didn’t use the amenities as we were only there one night to visit the Scandinave Spa, but seemed like a nice enough place. I heard there is a $25 charge for the pool towel cards if you don’t return them, so beware of that and don’t take the cards if you’re not going to use the pool! Pool area was simple, nice landscaping, but no spa outdoors. Looks like they have a mini golf course that’s no longer maintained/offered.
Spent one night here with friends for a mini getaway. The front desk staff was friendly. The room was clean. Beds were comfortable. We were at the main pool and it was busy and full of kids. We asked the front desk about the 2nd outdoor pool and it was empty. We had the entire pool to ourselves.
We had breakfast at the Gustav restaurant. It was delicious and not expensive. Service was wonderful. Our server was short staffed and busy but she was friendly and we didn’t experience any issues.
We had breakfast at the Gustav restaurant. It was delicious and not expensive. Service was wonderful. Our server was short staffed and busy but she was friendly and we didn’t experience any issues.
We are just wrapping up a three night stay. The hotel is clean and the staff were exceptionally friendly and accommodating. We had a main floor patio to the pool room that we absolutely loved. The location is perfect as it’s close to Blue Mountain village without being in the hustle and bustle of the hotels down there. We will be coming back regularly. Thank you for a great stay!
Stayed a week and loved the spacious suite which was clean and very comfortable. Enjoyed the heated pool and surrounding area. Reason for 4 stars was only because the exterior photo of the hotel that is shown is misleading. Hotel is nowhere near the bay or any water. One of the main reason we picked this location. However the location is close and convenient to Blue Mountain shopping and restaurants.
Just went for a one night getaway and it was a lovely stay. The rooms are spacious, fully equipped and clean. The pool is nice but too small for the number of guests. Gustav's restaurant was delicious and both servers at night and in the morning were very friendly and efficient. Would definitely recommend this hotel.
Honestly best experience ever! Came from Niagara for a mini vacation, and even with the rain ruining some of our plans it was amazing! The front desk gentleman was wonderful! (I'll bring you another rock soon!) The housekeeping staff was also great! Rooms perfect, even had our extra requests done for us! 3 pools to choose from, plenty of outdoor activities for the family, Pathways to walk and even a little pond. 10/10 would recommend and stay again! Coming back when I can explore the caves! Thank you for the wonderful stay!
Well we had a fantastic time here! The staff was exceptional our room was nice we had a pool side view, the outdoor pool was great and very warm (mind you it was raining for 2 x days) but it was perfect you have to make the best of it! The indoor pool was great too and yes it has a chlorine smell but that’s expected… I wish there was a hook in the shower to hang your wet bathing suits instead of the towel rack above the toilet (that’s my only complaint) but I would definitely return!