Bistro Zwart Huis

The owner (I think he was the owner) seemed to be the only one working. He was the host and server for every table. He was wearing a hoodie, which seemed unprofessional, and he gave us a hard time for not ordering starters, for ordering a bottle of cheaper wine, and for not knowing the history of the building. He was very pushy about the starters, to an absurd extent. It took 90 minutes to get our food, (other tables got their food before us, despite arriving after us) and the owner was upset when we asked for our check after we finished eating.
If I ever got the opportunity to return to Bruges, I would not eat here again.

The food was amazing.

I went there without a reservation (because the reservation tool wasn’t working) the main server (he could also be the owner) said that he needed the table by 8pm (it was 7.00 pm when I came) and I told him that’s fine I’ll be done eating by 30 minutes max. He gave me a table for 2 and the food came quickly, I ate the Flemish waterzooi, I was really excited to try an authentic Belgian dish. As I was almost done, the guy came and started asking me again and again when I would finish. I told him he could bring me my dessert, and that I didn’t mind that but I would take 10 minutes to finish my food. He didn’t bring the dessert saying ‘he felt shy that he was bothering me’ and left, I was about to finish, and I was feeling so pressured because I could feel him watching me eat from across the room constantly. I saved a little bit of bread for the end to scoop the stew with the olive dip, he just came, said “are you done?” Didn’t wait to listen to my answer, and picked my dishes and left. I have never been so embarrassed my entire life. All the while, there were NO people waiting for a table for two, I could see atleast 2 empty ‘table for twos’ (even as I left). All this while, a couple behind me told him that they wanted to wait between the starter and main course, he didn’t disturb them ONCE while they were waiting.. and conversely he was constantly on my head so I eat quicker. Never have I ever experienced such bad service. THEN he brings me my dessert, I eat it (in peace, thankfully) and then I’m waiting more than 10 minutes to PAY. He just wouldn’t come with my bill.. dude you could’ve let me finish my food in the time you took to roam around even when you knew I wanted to pay. The food was amazing but the service was disgusting. I spent €50,80 for a meal for one person. I wasn’t eating for free. Be better next time or just refuse a table without reservation completely, that’s better than forcing someone to gulp their food without chewing.

It's been a long time indeed since I've raised a negative feedback let alone chased down a waiter to cancel an order just made. Despite the quiet night with a 20h walk-in, Waiter was overtly perturbed that we were a wine, dessert, and coffee party (having dined elsewhere). Gruffness was immediate vibe killer, so we left and found a better option.

Could be a good venue for a full dinner sitting, but I'm not so confident on service quality, given this unfortunate impression.

Great music and delicious food. A stunning medieval building with a more modern atmosphere. Great place to stop

Nice place, great food, lovely beer.
The sirloin was well cooked and a great portion.
The stew was delicious but tiny portion.
Unfortunately we missed the Jazz, but it is the holiday season so fair enough.

The place itself is very nice, I went for dinner with a friend. The food is nothing special, just OK. The worst part is the service, because they really don't put any effort into making customers feel comfortable or welcome. They rush as much as they can to take people in and out, which reflects in very poor service and a forgettable experience.

Good food and music venue, absolutely go when the live music is on, cover charge is 7.50 as advertised, food is good but on the pricey side however everything is as stated and advertised.