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Reviews — 8
Overall, it's not a bad place.
It was my second time visiting this location.
The first visit was great. The staff were a bit gruff, but knowledgeable and willing to interact or help.
However, this visit, the staff persons who were on were a letdown.
Minimal customer service.
Had to asked to be served.
Argued when I was enquiring about a particular product I was after (had the product up on the website) - and been told by one of their other stores it could be ordered in (no interest in doing so).
Then, almost completely ignored during the whole purchase.
The staff person who served me didn't even wait for the eftpos machine to finish processing before they walked off. 🤷♂️
Lots of stuff.
Plenty of games, and products.
Great location for people into Magic the Gathering or other card games, or even Warhammer and D&D.
BUT, how the visit goes is anyone's guess.
I am hoping that my next visit is more enjoyable.
It was my second time visiting this location.
The first visit was great. The staff were a bit gruff, but knowledgeable and willing to interact or help.
However, this visit, the staff persons who were on were a letdown.
Minimal customer service.
Had to asked to be served.
Argued when I was enquiring about a particular product I was after (had the product up on the website) - and been told by one of their other stores it could be ordered in (no interest in doing so).
Then, almost completely ignored during the whole purchase.
The staff person who served me didn't even wait for the eftpos machine to finish processing before they walked off. 🤷♂️
Lots of stuff.
Plenty of games, and products.
Great location for people into Magic the Gathering or other card games, or even Warhammer and D&D.
BUT, how the visit goes is anyone's guess.
I am hoping that my next visit is more enjoyable.
I visited GGGC to ask where i may be able to source some genuine things for my new pokemon club I was starting with my class. The customer service and help from the lady that day was friendly and was so nice to be able to be helped by a genuine person. The kids in my club are so appreciative and love learning about all things pokemon and Pokémon TC. Thanks to the help I got. Highly recommend.
I have been a customer with these guys for the better part of a decade, less so now, much less so, life, family, wife etc but they still treat me like I am the same guy playing there every other night.
Can't recommend Damo and the guys enough!
Can't recommend Damo and the guys enough!
Staff were fantastic in getting my large order ready quickly. They upgraded cards not available. Cheap singles with a large range.
Great supportive hobby shop. Hosted us for 8 player Twilight Imperium spanning 10.5 hours. Will definitely be back!
Decent selection of games and game accessories with friendly staff. However, if you wanted to buy or sell singles I would recommend literally any other Aussie singles retailer. Hands down worst prices in Aus
dropped through on my way home on a long drive and had an amazing experience with the staff here. They were so happy, upbeat and knowledgeable about anything I asked them, being new to the magic world and also so considerate about my injury to make sure I was comfortable.
will and have defiantly recommended them to friends and family.
thank you for being awesome cant wait to see you players again!!
will and have defiantly recommended them to friends and family.
thank you for being awesome cant wait to see you players again!!
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