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Reviews — 8
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Not open when google said they were. Close at 6pm M-F.
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Unfortunately, UPS doesn't even know its own policy. The delivery driver requested a signature on a package that does not require a signature. Adding further frustration to the issue by leaving a note without knocking. Is there a way I can give you company negative stars. -1 🌟
So I received the package today, but only after figuring out a way around the automated system. It was not easy it required 9 automated phone calls ranging 5-10 minutes each. Then when no solution was attainable through the automated services. I figured out a way to contact a human. And the help was amazing, she was courteous, understanding and informative in 15 minutes she told us what we need to do resolve the issue with the package and solutions for future packages. Pay your workers more and make the automated system easier to contact a representative if you want to improve your business! (I had to give give a 2 star rating instead of 1 star because of her outstanding help and Information)
So I received the package today, but only after figuring out a way around the automated system. It was not easy it required 9 automated phone calls ranging 5-10 minutes each. Then when no solution was attainable through the automated services. I figured out a way to contact a human. And the help was amazing, she was courteous, understanding and informative in 15 minutes she told us what we need to do resolve the issue with the package and solutions for future packages. Pay your workers more and make the automated system easier to contact a representative if you want to improve your business! (I had to give give a 2 star rating instead of 1 star because of her outstanding help and Information)
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Es genial la atención
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NOT VERY FRIENDLY
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It's essentially just a drop box.
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I have experienced the worst customer service in my life. I was in the store returning couple of items I purchased online. The two employees there were not friendly AT ALL and were a bit aggressive the way they talked to me.They were talking to each other and one of the girls said "here comes the crazy guy, I don't want to help him out"! SO disappointed!! You dont call a customer like that in front of another client. If you don't like dealing with clients. Then look for another job.
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Inside CVS, I thought they could process, print and stamp. They only receive packages once they are already stamped and ready to go. Good thing there's an actual shipping center across the parking lot.