TD Bank

Went to TD bank at this location and had a great bit of miscommunication with a teller.If it was not sorted out it would have resulted in seriously delaying an important business I needed to have done, and even cost me financally.Thankfully , Chante stepped in to sort out the situation and she did it like a professional.She was businesslike and patient, problem solved.Also, she advised me as to how to avoid a similar situation in the future.Thank you Chante! TD is better off for having an employee like you. You saved my day!

Friendly and corteous service, especially the one teller I had. She went out of her way to be helpful and greeted me with the most beautiful smile I have ever seen behind a plexiglass window. Very cautious with Covid hygiene and protocol which I appreciated.

It's really true .. TD makes a big deal about being friendly and customer focused in its advertising and I have to agree completely.

I've been in a number of branches in Manhattan and they are all as good as this one ... wonderful hours and great service plus always free pens and candy.

Atms are great too ... I really use them most of the time but the few occasions when I've gone inside the branch, service is always the best.

Great customer service. Shazeila was friendly and extremely knowledgeable and helpful. Very different TD banking experience than we're used to in Miami. NYC TD has it together and this branch was great!

I went there this afternoon to make a cash deposit. I usually use the ATM machine for small amounts but this time I was carrying close to a grand in 20 dollar bills so I planned on waiting in line for the teller, just to be safe. (I didn't wanna take a chance on the machine not counting my money properly and having to dispute, etc.) But then a very pleasant female associate offered to help and assured me that I'd have no problems with using the ATM to make the deposit. I even joked, asking if she really was a TD bank employee, because she offered to physically check the condition of my bills --if there were staples, or if they were folded/torn -- before I fed them into the machine. She explained how to avoid problems with the ATM. I can't recall her name exactly, it sounded unusual for me..but I think it starts with an S...like Shezallia or something like that. But I think her desk is the first to your right when you enter. She is the epitome of customer service! Keep up the good work!

Nice professional and comfortable.

They got some new faces and the place looked better managed this time than my previous visit several months ago. All I needed today was to print out a card so I decided to give it a second try and it's on my way back from Wholefoods anyway. Now I am glad I did. Alan is very helpful, efficient, and business appropriate. I don't know why, most of the time, everywhere I go things seem normal to me. I rarely got pissed off.

Anyway, nice

Horrible customer service, Tasho (female employee) has a bad attitude and unwilling to help. She is obnoxious and needs to be trained in providing better customer service when I went in to get a updated credit card and request an adjustment to a monthly maintenance fee. Skip this branch and go elsewhere.