Local Guides World
948 N Pine Hills Rd, Pine Hills, FL 32808, United States

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Reviews — 8

John Snyder III
at 2023 Dec 21
John Snyder III
at 2023 Dec 21
Great attentive and knowledgeable Doctor and staff. They take the extra time needed even when busy. Thank you!
Heather Gross
at 2023 Jul 30
Heather Gross
at 2023 Jul 30
Thank you so much for taking me in last minute before my trip out of the country! The staff and Doctor were very nice and professional. I came in as. New patient last minute and was treated like I had been there forever. Highly recommend!
Javier Aponte
at 2023 May 25
Javier Aponte
at 2023 May 25
I'm so happy with my glasses. Wow this was the best service I have received in years. I love my glasses. The entire location is so organized n clean! Thank you bunchezz to the Dr. N his team!
Al Scott
at 2022 Apr 27
Al Scott
at 2022 Apr 27
I was in Orlando working & lost a nose pad off of my glasses. Dr Smith's office was the closest eye care place so I went in without an appointment. I told the young lady at the counter what happened & she took my glasses & came back with 2 new nose pads & wouldn't let me pay her for them. Thank you so much, I wish I'd got the young ladies name but she's a keeper.
Bianca
at 2019 Feb 19
Bianca
at 2019 Feb 19
The staff is nice. Their equipment and procedures are outdated. Their hours are inconvenient. One of the lenses for my glasses were made incorrectly causing it to pop out. Orlando Eyecare charged for the repair (glasses were purchased only a month before the lens popped out) and a week later the lens popped out again. Well since Orlando Eyecare has such inconvenient hours I never bothered taking the glasses back again. So I brought the glasses to my new eye doctor and they fixed the glasses for free- including reshaping the lens to fit the frame properly. It is disappointing that Orlando Eyecare charged me for service that someone else performed for free. The new doctor didn't care that the glasses weren't purchased with them. They were appalled at the quality Orlando Eyecare provided with my glasses. Go to America's Best and pay $99 for 3 years of exams and discounts on contacts and glasses. I'm glad I made the switch. Better service, hours, and variety.
Christopher Schipani
at 2018 Mar 29
Christopher Schipani
at 2018 Mar 29
I have been a customer of Orlando Eyecare for serveral years and trust in Dr. R. Kirk Smith and his staff. They are through and quickly outfit you with not just a pair of glasses, but the right glasses that match you and your face. Lisa, makes you feel she is there just for you and the other staff works to insure you get the most for you dollar. I highly recommend their services!
Jeisha lebron
at 2017 Oct 04
Jeisha lebron
at 2017 Oct 04
Great experience here. I chose this location because of the great reviews they had. Dr Kirk was so great, very down to earth. He answered all my questions and made me feel very safe and secure during the experience. The only reason I rate this a 4 and not a 5 was because I ordered a pair of glasses, I was told they would be ready within a week and a half and I would get a text to come pick them up. I called yesterday 10/03 because it’s now been two weeks since my visit and the receptionist told me the glasses have been ready since 9/26. She claimed to have sent me a text that I never got, I wish they followed up with me when I didn’t respond to the text so I could have gotten my much needed glasses sooner.

Other than that I would definitely recommend this place.

Thank you guys!

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