Le Grand Comptoir

Terminal 7 at JFK doesn’t offer a huge amount in terms of food, all I’d say is don’t get tempted to the Charcuterie Board at Le Grand Comptoir…it’s amazingly disappointing and almost inedible.

I received two hand rolled marble-sized balls of blue cheese, two slices of dry and stale orange cheese, two 1cm x 2cm slices of stale brie and three 2cm x 3cm of sourdough bread that were so thin it was painful to look at them…add the two slices of prosciutto and a couple of small discs that were probably once salami until someone left them out on the worktop so they resembled a mummification process and your $21 charcuterie board is complete, all served on wooden board not much larger than a table tennis bat.

Now I understand that it’s a captive market in an airport terminal but even the server looked embarrass as I asked him if this was the sampler menu and the full charcuterie board would be served after!

Safe to say that I didn’t spend any more money in Le Grand Comptoir and went elsewhere in the terminal, being ripped off isn’t something I enjoy and this was akin to a culinary mugging.

In summary, save your money and eat elsewhere.

BEWARE this is place is an actual SCAM. They force you to order via an online qr. I ordered a chicken sandwich which normally comes with chips but when the order came, it came with a salad which was an additional upgrade. I had not clicked on the upgrade and they said that that’s how all online orders come through and that I had already been charged and there was nothing they could do about it. Not only did I not want a salad, I had to pay for it and they didn’t care. Also the food was bad.

Quite frankly the worst service I’ve ever received. After 10 minutes of sitting down and not being acknowledged we gave up and tried for service stood at the bar. What followed was 20 minutes of watching the lone bartender wonder round the bar at what can only be described as a snails pace. In this time I watched him make a mere 6 drinks, 5 of which were a simple glass of wine - remarkable. We even employed a tag team approach and split off to separate sides of the bar to attempt to double our chances of a pint. After receiving service that consisted of a general glance in our direction, we gave up and got a pint at the next bar.

Overpriced, even for an airport. Food is grim - photo shows the Truffle Crisps - basically a handful of crisps on a plate covered in (hopefully it is) parmesan cheese scrapings with an invisible drop of Truffle oil. Service beyond slow and forgetful.
Food and drink options in T7 are really limited and this is the worst one of the bunch.

Avoid!

Where to begin? If I was literally starving to death, I am pretty sure I'd skip "Le Grand Comptoir". The food is beyond bad. The "service" almost non existent. Walk on. Bring your own sandwiches. Even week old ones would be better than this......

I don’t drink alcohol. This guy told me I had to order alcohol or leave. I asked for a club soda and he said I had to sit somewhere else. Alcohol or nothing.

This is sad and disgusting how you can employ such an animal to talk to people like this. Your organization is gross, racist and absolutely hateful with how your staff of creatures can talk down to someone.

I pray you go out of business running things the way you do. No chance in hell you deserve an airline contract.

I’ll be in touch with their department in regards to your treatment to people. You should really be embarrassed.

I had to come to eat my lunch before my long flight.
Not so many restaurants options in JFK Terminal 7, so it is OK if you need to.
The items in the menu are not fairly priced.
The staff friendly and helpful.
I had cranberry spinach salad which was fresh and nice.
And had chicken sandwich which wasn’t as freshly cooked , it’s probably reheated.
In addition to that I had Mocktail which was OK.
The seating and tables are clean but not comfortable to sit for a long period waiting for your flight. However the windows looks at the runway which is nice.