Swiss Chalet

The food arrived hot which we enjoyed However Im shocked at how small the 1/4 chicken dark meat meal has become yet the price keeps increasing. I feel they try to justify by giving what seems a double serving of fries. I order Swiss Chalet for their chicken NOT the fries. This is why the mediocre rating

From Linda: Our Mid-Sun Senior group (20 of us) went to Swiss Chalet last night (Feb 20) for one of our monthly pub nights. I have not been to Swiss Chalet myself for many, many years. I must say that Sam (Manager) was so welcoming and friendly with all of us "older" people and it really was a great time. Lydia was our Waitress and she was very efficient and right on top of all the orders. The food was great - some of us even ordered extra to take home. Big thanks to Sam, Lydia and Moe!

Just had the 2 can dine for 19.99 today the meat was very pink to much for my liking the service was good once I told that I was not comfortable eating the meat because of how pink it was they did accomandate to switch the quarter legs for breast which was very nice at no additional cost which was very nice indeed so service was great and hospitality was awesome. Once the chicken breast came out again it was to pink for my liking I know rotisserie chicken can have some pink and it depends of the temperature of the chicken but this level of pink almost a redish pink is to risky for me I tried picking at the meat to eat the white parts but was not very appetizing. Perhaps it was just a bad chicken day but overall I would say drinks and hospitality are a 10/10 server Sarah is great! But the chicken I rather not say.

Lydia is amazing! How does she remember everyone & what they have previously ordered? The food is consistently great, as is the service. The atmosphere is warm & friendly - maybe a change up in decor? Will keep coming back!

I have dined in and my family and I have a server who remembers us, love it! This review is about a delivery experience:

I ordered from the website and it said my meal should be there super quick ( which I love).
But it never arrived.
I was heartbroken because I don’t need the credit, or the refund, I need the food.
I’m tired and hungry.
I had a bad day…I needed that sauce in my life.

Just when I had decided to have canned whatever, my doorbell rings. The lady I spoke to clearly told the restaurant and they sent out a CODE RED CHICKEN EMERGENCY! I got my chicken so fast and with a warm smile.
I’m so happy and relieved
Thank you so much!

I ordered chalet house dressing for my salad and was sent this disgusting Kraft stuff instead. The salad itself was bad (the yellow part of the lettuce) and the fries looked and tasted like they had been made a few days ago and reheated.

They used Doordash for delivery in case anyone else mistakenly thought they were supporting a restaurant that pays it's staff a living wage.

It took a wait time of 20 minutes for the server to come and then to finally get a cup of coffee. The restaurant wasn't even that busy. Then they got part of my food order wrong. They brought green beans on a side plate. When they took main meal plate back to correct, they left the green beans on my table and had to ask to have them reheated when correct meal is brought. The green beans were not fully cooked and barely warm when brought back. Very slow on refilling my coffee. I even asked hostess for hot coffee and she said she'll bring me some AFTER she cleans another table first. Then she totally forgot to bring more coffee, I had to ask again, twice, to get more coffee. I was not impressed with the service at all. As well the chicken had alot of raw pink still inside the meat. Also because I'm not a big eater and am a senior, had asked the manager if they had a senior menu, he said no. I asked to order off kids menu, he said no. I asked if I could get half a regular meal, answer was no. Not very accommodating at this location. Am not used to this kind of service for at other SC locations, way better service.