Cole Stevens Salon

Love this salon. Always Friendly & Profesional experience. A relaxing experience every time I go.

I had such an amazing experience at Cole Stevens Salon!
1. Mrs. Diane is so knowledgeable about hair and your specific hair type
2. The shop is beautiful and clean
3. The staff is amazing
I was telling one of my friends, everyone who came in the shop has long hair! I cannot wait to return :) I definitely enjoyed my service—loved my blowout, and I cannot wait to reach my hair goals!

I visited this salon for the first time this weekend to get a ponytail style for my birthday. I was very pleased with the the style until I was ready to checkout and was told my total was $317. I have never been charged this much for a wash, trimming my ends (cost $84 and only took about 5 mins) and a ponytail. I was highly disappointed especially since I asked the estimated price when I checked in and they told me $133 but the price could vary. When they said vary, I did not expect to be charged almost $400 for a ponytail style. This seems highly unreasonable and I sort of feel robbed. It’s a shame bc I really loved the stylist but unfortunately I will not be returning. Lesson learned…verify the price before you sit down in the chair.

I have been to this salon on 3 occasions. The reception staff are very professional as are stylists Renee and Koren. On one of my visits the stylist asked whether I wanted a hydration treatment and I was informed that there was an added cost for the treatment. On the next visit, the assistant washed my hair and said that she was placing me in the chair for hydration. Maybe the assistant reviewed my client history and saw that I had the treatment on a previous visit. In hindsight, I am not pleased with this practice by the salon. While I could have said, no I do not want the treatment, that is more awkward than being asked beforehand.
TO THE SALON OWNER: During my salon visit, I observed a stylist blow drying a female child’s hair. The child was practically hysterical whimpering and shaking saying that she did not want the blow dryer. This went on for at least half an hour as I sat under the dryer, probably longer as the child had been in the salon for a while. The child’s mother/guardian was sitting there and telling the child to be quiet. The stylist told the child to calm down. This was very distressing to watch and obviously distressing for the child. I have had my hair blown dry in the past and the heat can be painful. While it was clearly none of my business and there may be other factors, maybe Cole Stevens stylists should not continue treatment in this circumstance. I dont want to use this forum to get into cultural issues when styling “tightly coiled” hair, “tenderheadedness”, etc , but this was not a good situation .

I do not recommend coming here. I had two relaxers done here, and the last one left my hair EXTREMELY dry. I do not think their expensive prices are worth their services. During my service my stylist gave me a treatment but I didn't know it didn't come with the relaxer services. Why not communicate that? Be transparent, it's not hard. Just go somewhere else.

I got the deep conditioning, hydrating treatment. Loved the treatment and loved my stylist! Did not like how I was waiting an hour and a half for a 30min appointment . That should never happen especially when I scheduled in advance. I recommend making an appointment on a day where you have nothing else going on.

Went in for two strand twists and hydration treatment with Zoey(sp?). Checking in was a bit awkward, and initially I got the vibe from the woman at the desk that I was out of place, but my stylist was warm and quickly made me feel comfortable and welcome. I was offered many different hair care tips to improve handling my hair day to day. The stylist was able to manage my several different textures of hair, even combing and brushing without any pain or discomfort. In terms of the services provided I rate the experience five stars.

I took off the rating because when I initially called to make an appointment I was told that twists were 60-90 dollars depending on the stylist and I was charged 100. I asked for a 60 dollar stylist and clearly did not receive one. The cost is especially alarming because my hair is about seven inches long and the sides/back of my head are shaved. The amount of work did not constitute the cost in my opinion and honestly that circumstance is the sole reason I would look for a different stylist for the future.

If you’re not a college student on a budget like me then I highly recommend Zoey because she’s got skills.