2400 Pennsylvania Avenue Apartments

The bulding is deteriorating because of poor management, and repairs are worse than the problems they are meant to fix. Window repair is an example. It was popped into the frame without fixing it, leaving a gap which will cause it to pop out again, as before.

The management team is only good for saying hello and receiving packages. Beyond that, they feel no sense of responsibility towards or care about current tenants. I prefer to be treated professionally without a smile, rather than be smiled to and ignored.

I do not typically write reviews but in this case I felt compelled to. The on-site management is extremely unprofessional, especially Antoinette. Long story short, I tried to ask Antoinette some questions about the $500 move-in fee that was charged before I signed a lease. She got very defensive, would not allow me to get a word in, and when I patiently asked "May I please speak", she replied "No" and hung up the phone. Among other examples, on-site management tried to charge me for August rent without communication when my approval letter stated it would be free.

Pro: Ben from Community Realty was helpful and was able to resolve part of the situation quickly.