Shell

Absolutely disgusting if I could give no stars I would . I drove my bike in removed my gloves lifted my visor and got off the bike.
I tried to fill the bike only to see the cashier waving to me, I walked in only to be asked for ID . I told him I have none in which he told me he needed cash or card to be left before getting petrol.
I told him I have stuck to shells policy of lifting my visor and showed him I had means to pay with my gold card that has a 5 thousand pound limit. Only to be told that I could ride off without paying, I told him cars can do the same but with a lot more fuel.
As I went to leave he told me I could leave my helmet , in I replied does he tell that to anyone who comes in with a burka on???
I have been on shells policy website and asked the question regarding motorcycle crash helmets . I received a reply with you only need to let visor to prove age..
Everyone knows that petrol garages are the worst for card cloning and I can only suspect this is what he's intentions where..
I also believe that they are discrimination against motorcyclists.
I live local and have used this garage every week for nearly 16 years and this is totally unacceptable.
I also will be contacting shell regarding this as it caused me stress as my fuel light was flashing and I was concerned weather I would make it to the next garage.

Nice friendly staff, clean forecourt and shop. Quick polite service with a smile. Thank you 🙂👍

Terrible terrible management. The old, male manager is extremely rude and has no idea what he is taking about. Have complained online and will be taking further action. Staff have no idea about the products. Terrible service, would give 0 stars if I could.

Monday 23 jan 12pm I ask the guy behind the counter if screen wash working or not he said yes it’s working. Spend £3 on machine and machine not working. When I told him it’s not working he said email shell. Where do they get people like him from. No knowledge of product. I will email shell and kick fuss. It’s only £3 but I want them to be highlighted. Waste of time like if agree

Very rarely crowded. Jet/car washes are good, but are often out of order. Forecourt is clean. Has an Amazon Locker which is a nice plus.

Visited once in last 3 months for jet wash - jet wash wasn't working.
Visited yesterday for car vacuum. Paid £2, but there was no suction. Staff here very very kind and refunded me the £2, but would help if everything is in working order (or) labelled accordingly if not in order.

Great fuel. Keeps my car running fast and extreme economy. Their fuel is the best if you are looking to burn a building down or cause havoc.

Stacks on stacks, i am only spitting facts. P.P