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Reviews — 8
I love this place! Online purchases are sent so quickly and when the box is opened, the purchase is presented as a gift. The jewelry is so unusual and the quality is great!
Thank you for putting customer service first!
Thank you for putting customer service first!
I have bought several pieces of jewelry here from Sarah over the years and have always gotten beautiful pieces, at good prices, with outstanding service.
Have only talked to Sarah over the phone. She is so nice and helpful that it feels like I know her. Have ordered quite a few pieces of jewelry from her and plan to order more in the future. Have been a Charlotte fan for years. Thanks Sarah for beeing so friendly and professional.
My jeweler for almost 15 yrs now! And the main reason I go to Santa Fe, always impeccable service, gorgeous pieces, and I will keep adding to my collection for years to come
We absolutely adore the ring Anthony picked out with Sarah. She showed us how to change out the pearl and he loves wearing it with amethyst. I can't wait to come back and pick one out, too!
LOVE our rings ... so cool and modern and modular! Sarah is great too!!
I filled out their "contact me" form online and someone phoned me within minutes, super friendly & answered all of my questions. Now that is great service! The following day I visited this store to exchange sizes in a ring that my boyfriend bought me at the associated store in Germany. I live in Austin so I obviously couldn't fly all the way to Germany to exchange & see the other products so I made a trip to Santa Fe while visiting family in the area. At the Charlotte shop in Santa Fe, Sarah was very helpful. She caught on to my style immediately and not only did I get a smaller band that fit, she sold me a few other interchangeable items that worked very well together. I am not a big spender and she was not pushy (I despise fake/pushy salespeople!). She was genuine & warm, easy to talk to & work with. Shop was beautiful & clean, and the jewelry matched that. What an unexpectedly wonderful experience. I will definitely be back for more.
