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Reviews — 8
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This is one man office and very tiny. I would advise people to only arrive closer to their appointments. Street parking is available but no assigned parking. Overall experiences were good, but since only one audiologist available with no assistance, it was a bit of frustration with my case with insurance. However it did get resolved while I was there and mission completed. I do recommend this place. They are very personable and will work with you to accommodate your needs. Staffs are young and their maneuver with newer technologies are much smoother than others experienced so far.
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Flexible with early morning appt time. No hard sell to buy the latest and greatest, but clear comparison of technologies available. Personable and straight forward. I have worn hearing aids for 30 years and am always anxious my hearing will be worse on each evauation - the doc was personable, professional and caring. Really nice experience. Happy with my purchase.
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Cosmetic Solutions provides outstanding customer and audiology service. They know their craft and the devices sold. They understand the nuances associated with adjusting hearing aids to match the patient and take the time needed to fine tune the aid. After nearly 30 years of wearing hearing aids, Cosmetic Solutions are the best.
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I met with Dr. Wagner to discuss my hearing loss. She did a complete evaluation and explained in great detail, and answered all of my questions. Dr. Wagner help me select the hearing aids for my active life. Three months later, what an improvement, and I am not even aware of my hearing aids. The customer service is outstanding, I wore the hearing aids for a week and came back for adjustments. Dr. Wagner also offered to help with syncing the hearing to my iPhone and other devices. Great staff and excellent service!
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I've been hearing impaired since I was 4 years old so I've been to many Doctors and Audiologists throughout my life. I didn't know anything about Cosmetic Hearing Solutions but I booked an appointment for a hearing test here because it is close to my office. I expected the visit to be very routine and that we'd start the long drawn out process of figuring out my next pair of hearing aids. But that was not the case.
Dr. Gustina went above and beyond to take care of me. I was fitted with new hearing aids that day. The hearing test itself was quick and easy. He then took the time to talk me through the results so I understood my hearing loss and where I was struggling. I've never had an Audiologist be that thorough. We then went through my options for hearing aids and programmed a pair for me to try out. He made sure I was comfortable with them and understood exactly how they work. It's so nice to get the attention and information I need.
I also appreciated that we were able to do this all at once instead of having to drag it out through multiple appointments. He wasn't just trying to rotate patients in and out. He was giving me the quality care I needed.
I would highly recommend Cosmetic Hearing Solutions. I can't say enough about how great of an experience I had with them.
Dr. Gustina went above and beyond to take care of me. I was fitted with new hearing aids that day. The hearing test itself was quick and easy. He then took the time to talk me through the results so I understood my hearing loss and where I was struggling. I've never had an Audiologist be that thorough. We then went through my options for hearing aids and programmed a pair for me to try out. He made sure I was comfortable with them and understood exactly how they work. It's so nice to get the attention and information I need.
I also appreciated that we were able to do this all at once instead of having to drag it out through multiple appointments. He wasn't just trying to rotate patients in and out. He was giving me the quality care I needed.
I would highly recommend Cosmetic Hearing Solutions. I can't say enough about how great of an experience I had with them.
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I was reffered to Cosmetic Hearing Solutions through a program offered by my insurance plan. I have wanted hearing aids for a long time, but didn't realize how badly I needed them until my exam. I have had them now for a couple of months and it's amazing what a difference they make. Markus was very thorough, explained my type of hearing loss and fit me with the aids that would work best for me. They have continued to follow up with me and are very responsive to questions I have. My quality of life has improved 100% and I am very happy that I found them. I highly recommend them to anyone dealing with hearing loss.
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The Doc is great and the hearing aids make a huge difference. Hearing loss, usually, is gradual, and you figure out ways to get along as you go. But wow, it's amazing what I have been missing. The hearing aid is actually not noticeable unless you actually look for it (and who goes around peering into the inside of other people's ears). The batteries are not expensive at all, I take them out before I go to sleep so I'm not wasting battery life. The only issue I had at first was in my right ear - which is much more heavily amplified - would produce static during heavy wind, but he was able to make an adjustment. All in all, I just wish I had done this years ago.