Lofts at Muses

I had an opportunity to view the Loft at Muses. It was a pleasure working with Ms. Candi; she offered wonderful customer service and very knowledgeable! I'm looking forward to working with her throughout the move-in process.

Absolutely gorgeous property, downtown with amazing prices. I'm very disappointed because I am currently moving from NC to ATL and they do not accept offer letters. I have no way to prove to them that I will be able to make 3x the rent. After asking about the application process and how it works, the leasing consultant I spoke with Candy, made me feel very dumb while trying to get clarification. Just a heads up for anyone who moving here from out of state, please make sure that you are currently making 3x the rent. I just feel the overall "assistance" was not very helpful and knowing that I can not apply because per Candy's words " and even if you apply and your stubs do not show you make the rent amount regardless of your new employment you just wont be approved".

Dreams were SHUT DOWN, but I do understand everyone's policy is different, however, I feel some type of cooperation and further questioning to the PM or RM (if this is a one person property making her the LC and PM altogether) could have happened. As stated before, if you're moving from out of state just make sure you're making 3x the rent. Good luck to all and hopefully they can look over the policy and make some adjustments for out of towners.

Happy leasing :) .

brandon is so awesome!! our heat was out and he was in and out in 15 minutes! plus when we had a leak in the ceiling due to a heater burst he came the day before christmas eve to help us 🙏🙏 just the best

Tiffany, from the bottom of my heart thank you. I rarely write reviews but this one here, this Property Manager is so intentional and detail oriented. She made my move so seamless, and it was a long distance move. She communicated potential issues, I asked for assistance she made time....She brought at welcome home gift to my apartment it wad so cute and thoughtful. My initial apartment was not ready and she assured that a similar apartment was turned over quickly. Tiffany, girl, you a whole prize as a housing specialist...i speak from experience...YOU THE REAL DEAL. I feel safe and at home at the Muses.
Roosevelt, the concerige is a breath of fresh air. Any assistance that I needed, he was able to direct me or assist me.
The new maintenance staff is amazing as well, assertive and asks questions if he does not know.
So grateful to have a great staff in place, home is not just about the structure but the people in it. I feel at home, and I am secure in my decision. If any problems or concerns arise I know I am in good hands.

I had the pleasure of meeting Tiffany and Quinn yesterday and they were AMAZING. I actually thought Tiffany was the property manager with how professional she was and well she spoke and dressed! Quinn was very knowledgeable on the property even tho it was just one unit to show and not the unit that I was looking for. I did a walk in tour and the both of them were VERY friendly and eager to get me to lease a unit that they didn’t even have yet. I definitely will be coming back in October to look at the new open unit.

IF YOU ARE A PARENT OR A COLLEGE STUDENT PLEASE TAKE THE TIME TO READ THIS REVIEW. Terrible, terrible, terrible place to live. Our roof has been leaking for 4 months and they have not done anything to fix the issue. We have submitted a maintenance request SIX times and each time the roof has leaked again. The maintenance and leasing office do nothing. We also had an issue in November where our heat went out and it took them EIGHT DAYS to fix that issue and did not compensate us one bit. The temps in our apartment got below 63 degrees. These people take advantage of young college students and charge high rent for terrible living conditions. I have attached pictures of our vent and the rainwater that dripped into our apartment. DO NOT RENT FROM THESE PEOPLE.

Have lived here for a year and my roof has been leaking for 4 months straight. They continuously “fix” the problem just for the roof to leak the very next time it rains again. This problem has ruined my couches, carpet and at this point the paint from the ceiling is falling onto the floor. It honestly is a health hazard at this point and it’s almost unbearable to live inside my own apartment while paying such high rates. There have been 6 different work order requests with each one being “completed” or plain out canceled, yet each time it leaks just as much. l I do not recommend renting here.