wagamama windsor

We use the take way collection service. The food is yummy, however they had not started cooking the food when I arrived at the 6.30pm collection time, then when I arrived home parts of the order were missing. First member of staff was alittle was a little dismissive said food would be ready soon and clearly had not checked, second member of staff much better and went to check only to discover they had not started cooking. Kindly explained there was a system error and rushed the food through. When I reported issue to the restaurant by phone they could only offer a refund and for me to collect a new freshly cooked dish but I would have to collect which would have taken 50mins (to long considering everyone else was eating), shame they could no offer to put it on a delivery bike that would have been a better customer offering and would have resulted in a happy customer.

Fryer broke down but staff kept us fully informed and apologised for the wait. Eventually it was fixed and all dishes plus extra were served. Every part was very tasty and very hot. Such friendly and delightful staff. Bonus was that they gave us 3 dishes free of charge! Such a lovely gesture and much appreciated. Well done Windsor staff! X

I was served by the lovely Mo who had recommended for us to try the squid which paired beautifully with the tangy dip. The food was lovely and the service was excellent. Would definitely come again :)

Like usually amazing quality of products, delicious food, nice service, restaurants are always nice and clean.

We recently dined here for a Saturday lunch and had a fantastic experience. This has a wide variety of menu options available and spices+hotness factor (which I am fond of) ranging to different palates.
However, what truly made our visit memorable was the exceptional service provided by the staff. From the moment we walked in, we were greeted with warmth and professionalism. We were a group with different diet requirements and the staff members were incredibly helpful, providing recommendations and ensuring our dining experience was enjoyable from start to finish.
The added benefit of eating literally within the doorstep of the Windsor Castle gives an additional royal factor!

Ramen was not as usual, not a lot of taste in the broth. Egg was not even stained. Oyster mushroom starter was dry and powdery taste, with a little tiny bit of “dipping” sauce.. not a lot to dip in.
Mixed Mushroom bao was very empty, barely any mayo and no coriander! In the order we asked for extra chilli oil and shichimi chilli powder and only received chilli oil. A lot of money for a quite disappointing meal for us.. Wagamama used to be always tasty but it feels the standards is barely met nowadays. Not first time bad experience. So sad

I am a big fan of Wagamama generally but was a bit disappointed by the food quality and lack of atmosphere in this outlet on a Monday early evening. Though the service was quick and friendly as you can expect the Curry was very watery and not creamy at all. The Edamame were just luke warm and not well prepared.