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Fast-food chain serving Mexican-inspired fare such as tacos, quesadillas & nachos.
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Reviews — 8
Yikes! Clearly a leadership problem. Food tasted old. Items ordered were not made correctly. Food was clearly made and wrapped by staff members who were not properly trained. We visited around 8:00 pm and there were no exterior lights on the building. It’s not a safe location. I had a few bites of my food before stoping but the other 5 members of my party wouldn’t touch their food. We dumped the entire order. It’s sad. With all the NP traffic they should do a really good volume of business. I’m visiting from the West Coast and I asked a couple locals at our hotel about this Taco Bell after our visit and their feedback was not encouraging. I’ve worked with Taco Bell for many years. It’s a great company but this was probably the worst Taco Bell experience of my life and after reading some other reviews it appears I’m not alone in that thought.
This was probably the worst experience I've ever had in a Taco Bell. It took over 15 minutes to place our order and then when we got it, the Mexican Pizza I ordered was cooked too long and the tortilla shells were dark brown. They tasted really nasty! Glad we're leaving here because I would never go back.
Waited in a small line of people and was told when I got to the counter there would be a 45 minute wait before I even ordered anything. Gave 2 stars for service for the lady at the register for at least having the courage to be honest about the incompetence going on. Used to live in Bangor where the Taco Bell had triple the amount of customers consistently that never had such an issue with timing. Don’t know what’s going on here to cause such a wait.
I ordered a beefy melt burrito no rice and they made a half burrito the size of 2 cheese cups. It was all tortilla and they didn't even heat the tortilla it was cold and broken like my love for Taco Bell (this location lol). I also ordered the new funnel fries $5 for 10 stale hard fries. Ridiculous and gross. This location needs more training, help, something. I miss Taco Bell sadly this is the only location within a little over an hour from my home.
It took 30 mins for a family of 4 order. The tacos were ice cold and dried out (see picture). With 4 employees, it was hard to understand why it took 30 mins only to receive ice cold food. We would've asked for our money back and left, but there was a long line of people waiting to order and/or pick up their order. Near the 25 min point, the employees left the register unattended-to catch up on orders, I assume. The food had zero taste and it took longer than any Taco Bell I have ever been to. Do yourself a favor and order from a different location.
They hardly put anything in the tacos, took it home (about 5 minutes away) and the food was cold as stone, and the soda had very little syrup. It was basically tonic water with a very light tinge of baja blast.
Really the worst Taco Bell I've been to despite the friendly staff, but I would have taken bad customer service over poorly prepared and missing food items. You expect a little less from a KFC/Taco Bell hybrid but this was bottom level. They can't wrap a crunch wrap or even fill it with the proper ingredient amounts which left it essentially a hard shell corn tortilla wrapped with a stale flour tortilla. I never received my bean and cheese burritos either. Instead I found two chicken sandwiches which tasted fine. My partner also mentioned it was the saddest power bowl she ever had. They need to try harder and get some quality control, maybe a refresher course or something. It's the closest Taco Bell at 50 minutes away from my home. They need to get better or I'm looking at a 90 minute drive. Management, feel free to reach out. Lifetime customer
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