All Bird Clinic

misdiagnosed my bird. Did no bloodwork and simply declared that his organs were shutting down due to age. Took him to another vet for a second opinion because he was getting worse. It turned out it was metal poisoning! She did no labs…no X-rays! She is responsible for his death. She should not call herself a vet let alone an avian vet.

The Bird Hospital is the very BEST💕❤️
They give full attention to each and every bird. Dr. Gwen Flinchum, Chris and the entire staff are amazing. There are not enough words to express all the Love they have. I’ve bet taking my bird here for many years and would never go anywhere else. He is so Happy when he goes to the Bird Hospital. I just want to Thank them for all of their experience and knowledge and Love.💗

Been taking my Caique here for a few years now.

The interior decor is ridiculously old but the place is top-notch! The doctor is really good with my bird and is easy to talk to. She gives good, clear, simple instructions.

The front office staff is always friendly and pleasant, even when I am scheduling appointments 6 months in advance! (I don't want to forget to schedule the appointment so I do it very early)

I like the collection of birds they have in the office behind the counter, it can be VERY loud though. If you have a bird though, you probably know birds are LOUD.

Overall, really great place. Definitely will be back.

ZERO STARS! Worst experience EVER. The worst vet. If you are looking for someone to care for your bird do NOT go here. My quaker had irritation under her wing and brought her to see Dr. Gwen who ultimately put her in a sharp plastic cone that wrapped her wings to shreds. They have taken no responsibility for what has happened to my poor bird. They have not called me they have done nothing. I am so upset and they obviously don’t care about the animals there. I sent pictures and made several calls with no response from the vet. Dr. Gwen YOU are responsible for what happened to my bird and you are unwilling to do the right thing, shame on you.

I've been a client for two decades, and Dr. Gwen takes very special care of all my birds! She employs a sound balance between science, common sense & caring, which is helpful to both the owner and the bird! In other words, I feel that she does the right amount of examining & testing without overdoing-which can stress out bird and owner!! The staff is excellent and caring as well, and the clinic is bright and comfortable.

I was able to get an appointment quickly. They didn't try to sell me anything we didn't need. Angel is very pleased. We'll go back if we ever need to.

When you advertise as being open until 7pm and find yourself with a bird with blackened toes, I treat my bird to a visit to the All Bird Clinic of Palm Beaches where the receptionist is the only staff available at 6pm and of course, completely useless. Question: Why advertise yourselves as being a clinic open until 7 when the only staff you have on hand isn't just incapable of treating birds, but also has no clue where the physician is? What a treat. Thank you All Bird Clinic of Palm Beaches. Thank you for nothing.

-Update-
Your "sorry for my inconvenience"???
I had my birds foot amputated two days ago because your receptionist would rather bounce me around than give you a call by either said physicians instruction or receptionist incompetence. No mention of housecalls or even where you were, just an empty lobby, and a business open advertised at a certain hour, apparently run by people who don't care about a 1 month old bird with gangrenous toes or any willing to help beyond excusing yourselves and passing out referrals from one place to the next.

All while her foot turned black and had to be cut off so one of you lucky guys could potentially make several hundred dollars more because its still a business. Your excuses are cold comfort, your "staff" is useless, and you have no business being advertised as open until 7pm or at all as far as I'm concerned.

I mean, in the end, I just think it might be nice if someone in a profession such as yourself is at the office where you're supposed to be or being accessible--during your advertised hours of operation. You're right, I should've called. Being told not to bother over the phone would've saved me some gas.

It just pisses me off when it may have been possible to avoid losing her foot. Then all I wanted was for her to lose the foot and live. Now I just want her to survive the weekend. You could've helped me, just a little. just a tiny bit with a look over and some anti-inflammatory meds I couldn't get until the middle of the next day.

ly left her the loss of one foot, but the possibility that she may not survive the weekend if the infection persists, but what do you people really care if you're not making $$$$$ off someone at your own convenience. Its only a stupid bird and you people are only trained and well paid to care for birds.

Anyone who loves their animal should consider how my experience has been from clinics such as yours whom are only good for referring me to other clinics all day. All you had to show for me from driving 40 miles was a shrug and a phone number to a practice already closed and an Emergency hospital which usually charges a $500 surcharge which would have left me with nothing to care for the bird beyond walking through the door.

Again, thanks for nothing. Whatever possible excuse you have for being unavailable during actual business hours and incommunicado with your staff is cold comfort. But I do have pictures I'd like to share of the day I discovered her foot like this to Friday afternoon. The vet I managed to get a walk-in the early morning next day after 2 more referrals was hopeful to at least save some of the foot and two toes. I suppose we'll never know. But I'll never make the mistake of counting on you people for anything again.