Thomas Jefferson

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NO HOT WATER FOR 4 DAYS!!!! EVERYTIME I CALL THE MAIN OFFICE THEY REFER ME TO THE MAINTENANCE HOTLINE. THIS IS RIDICULOUS AND IS CONSIDERED AN EMERGENCY. I REALLY HATE LIVING HERE!!!!

Will not recommend moving here the workers are very rude the housing worker put in my approved transfer 11months ago still waiting for my apartment to be finished also VERY BIG RATS THROUGHOUT THE WHOLE DEVELOPMENT WILL ATTACK YOUNG CHILDREN AT PLAY

Please DO NOT call that management office for help if your HA is Ms. Craig! She is not receptive to listening to whatever the tenant is trying to explain or convey and is mean as a rattlesnake!

ZERO STARS would be the appropriate here . Starting with, "Ms Grey", ( answers the phone and claimed that was her name ) she definitely needs to be dismissed from her position because she is not capable of handling inquiries or capable of any "critical thinking" tasks when it comes to trying to solve a tenant's repair/complaint. Saying a million times ,"I don't know" doesn't cut it when people are living with much needed repairs that needed to be done ASAP. They habitually LIE ( and that's ALL THE TIME ) about when repairs / issues are scheduled to be done and hang up the phones on tenants....is that professional ??? Hire people with real skills so that tenants can live in quality living conditions. WHAT ARE THESE MAINTENANCE WORKERS DOING ALL DAY ?? You keep reading other reviews here and it's the same story.

The most incompetent, knowledge-less people ever! They don’t help you when you need it, they love to redirect your calls to people who have no clue what is being asked. Not to mention how patronizing they can be. My toilet has been leaking on and off for months, I’ve put in a work order, took them a while to come, then the maintenance guy tells me he can’t fix it because it’s not in his skill set. That’s just one of the issues I’ve had.

Waiting for a sink for about 4 months is unbelievable Christmas is around the corner and still no sink !!!!