ARC Luxury Long Island City Apartments

I’m sick of paying for amenities like the pool and having the be id, wear a wristband and have a security guard walking around the pool every 30min. They made it so uncomfortable and strict that is not even fun anymore. Hours keep getting more and more restricted too every year.

It’s a nice building and building employees are nice but management is running it

The ARC has the friendliest front desk team (shout out to T, Sean and Mike!), prompt/amazing maintenance crew, unbeatable amenities - these factors were what made my stay at the ARC exceptional. Candidly though, the ARC is located is not exactly the most desirable neighborhood - it is close to 2 homeless shelters with not many food options and my partner’s car window got smashed. However, the more affordable rent relative to other luxury buildings in LIC makes the location slightly bearable.

Some hiccups with the refund of the security deposit, but I’ve provided some feedback for Management to work on going forward, and the issue has since been rectified.

I had a wonderful two-year stay at ARC, and I would like to express my praise for it. The facilities in this apartment were maintained excellently, and the staff, such as T, Shawn, and Mike, were not only friendly but also responsible. The layout of the apartment was spacious and comfortable, allowing for a pleasant living experience. Additionally, the elevator conveniently connected directly to the parking lot. Even my dog loved this place! All these aspects combined made my stay a truly memorable and delightful experience.

We will be new tenants soon and highly recommend the apartment based on what we’ve seen so far. Everyone from Shaun, Harold, and Liz made the application process a breeze. Looking forward to our move in and will post updates here!

I have only good things to say about this building. The staff here are incredible. I have very few issues but if any arise they get taken care of very quickly. Would highly recommend!

Lived here for a little over a year, had a great time and was super happy to call ARC home! The only paid amenity is the seasonal rooftop pool and gym. The gym is decent, if you need more commercial equipment there's a local gym across the street. The lounge area is great. Rooftop has grills and despite the building only being 10 stories you're still able to catch a decent skyline view. Jerry the resident manager/super runs a tight ship and for the most part the building is run really well which is hard to come by in any NYC building, any maintenance ticket I put in was usually resolved within a day or so. Front desk are all super personable and welcoming. Management/leasing was also pretty responsive with any issues. Free resident events every month was a big value add to the experience, one of the better events they did was a comedy show with shake shack + drinks! I would have renewed for 2 more years, but a deal too good to pass came up.

The status or lack of fixing the basement amenities is unacceptable and the fact that you are using the corona virus to limit usage of amenities unless we pay you should be illegal. As a health care expert your reasoning is false and ridiculus. We know it is a money grab to not allow guests and combined with no basement amenities what are you offering us to stay here when other building have all sorts of ameniities open with no restrictions.

I also know the building will be defensive in their response to my feedback making excuses to why the basement isnt yet fixed. It isn't our problem. They haven't offered anything in return for the lack of amenities, my rent is still the same without the same level of service. They also won't address the fact that we can't have any guest over due to "covid" unless we pay them $700 to rent the space for 50 guests. That doesn't sound like NYS covid resteiction policy to me. They have made up their own rules which have nothing to do with safety.