No Surrender Adventure Park

My 2 year old loves this place. She could be in there for hours on hours if i let her! I like how sometimes things change and they add/take away things. Makes it more fun to visit wondering what might be different from the last time. I like that they have drinks abd food available and it's location puts you next to restaurants to go eat afterwards. Just don't forget your socks at home! Or you'll end up with 10 pairs like us!

Great place for the kids and friendly staff. Only reason I gave it 4 star and not full star is because the baby changing table is inside a stall so had to wait to change my daughter's daiper. I also saw another parent trying to change their child's daiper outside as they couldn't wait. So maybe have the baby changing table out instead of inside a stall where it can be occupied by someone who doesn't need it.

I am very disappointed to write this review. We’ve had previous birthday parties at this location and never had any issues until today. We encountered multiple problems here and the staff and manager handled it Very unprofessional. When we were asking them to clarify certain things that just didn’t make sense to us they immediately wanted to give us a refund shut us up and have us leave. the staff did a poor job at communicating and assisting with the party. We booked previous parties here before so we knew what to expect we had no host in our room. They changed us party rooms after already decorating. We were told that we could not have decorations up, but they would make an exception for this one time which didn’t make sense to us because we’ve had multiple parties here and we’ve always been able to decorate. The staff was very young and they were constantly talking in groups amongst each other, and did not bringing out pizzas, game cards, waters and would often just disappear and never come back. While our family members were setting up for the party we were told that it would be an additional $150 to have extra people in the room while setting up when that’s never been an issue before. On top of that the staff continuously tried to talk to other family members about an additional charge, even after telling them to redirect their questions to the parents not other people. Therefore, we were a little bit frustrated after dealing with all of this, and we began telling the staff we would like to speak to the manager, which caused the young girls that were helping us with our party to cry, so when the manager came to speak to us, she basically told us that we would have to take all our things and leave with our money back. The biggest issue that I had was that if we were so rude to their staff why were they asking us to leave 20 minutes before the party was over. They only wanted us to leave when we started asking to speak to the manager. That is why it did not make sense to us. They were very careless because they were only concerned about how the staff was treated, but they were not being very understanding when it came to what led up to that. Also, the biggest red flag was that we had many elders and children at this party they called security and accused us of being intoxicated, when none of us were drinking we just felt like that was a way to try to rush us out faster because we were not collecting are things fast enough. My recommendation would be to look somewhere else for a party because if something goes wrong, they will not help you. They will just shove you out and not care about your opinion at all.

My family enjoy coming to No Surrender it gives the kids many activities to do! However after this past weekend I was pretty disappointed…first DO NOT ever rent a room for $150 especially since the AC was not working. We asked them multiple times to turn it on but to no avail our request was not met. Food came 30 min later even though we ordered ahead of time prior to our guests arriving. Pizza was great but the service was poor and mind you this was on a Sunday late afternoon

Rented a party room for a birthday party with laser tag. The food was good, service was fine, and the kids loved laser tag. The big issue we had was you only get the party room for 1 hour and then the kids play laser tags for an hour. Obviously the kids can’t be too full before running around for an hour so we didn’t get to the cupcakes. Well, you can’t serve cake or cupcakes in the regular dining area despite spending plenty of money on the party room for one hour. You also can’t hand out cupcakes to go in the main dining room. You have to stand in the front of the building and hand them out as guests decide to leave, which may or may not be at the same time. Save your money and don’t rent a party room.

First time coming here we had a good experience. The kids loved the adventure land and slides. They also have a place to order food & drinks. We got the fries and Mozzarella Cheese sticks were really good. Lots of space and places to sit. Fun for kids of all ages.

This was the first time I have been to No Surrender, and my daughter had a great time runnin' all around that place. We attended a birthday party for her little friend and the place was a perfect spot for that. With a private birthday room and a very friendly helpful staff the party was a success. After the party my little one wanted to play some more so we stayed an extra couple hours. She was so tired she slept the whole hour long drive home!!! $$ well spent, good time had by all we will definetely return!