Local Guides World
Drugstore chain with health & beauty aids, prescriptions & photo services, plus mini-mart basics.
78-14 Linden Blvd, Howard Beach, NY 11414

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Reviews — 8

Carlos Bent
at 2024 Apr 09
Carlos Bent
at 2024 Apr 09
Please remove location as Rite Aid. It's now Walgreens!!!! Wasted an entire ride!!!
o zihovah
at 2024 Mar 16
o zihovah
at 2024 Mar 16
Clean store
Limit supplies
Return policy not posted
They demand u give them your photo id in order to return an it over $20 even if u have the receipt.
The return policy online requires a receipt doesn't require them to scan your id card
Maybe it id theft if I see any fraudulent activity on my name I know it's from that store scanning my id card for a $20 item I will sue them

They need to post their return policies in front before u spend your money there.
Ive never had to show id and had the receipt for a $20 item
I'm reporting this to BBB
About this store policy.
I spoke to the manager and she said this is their policy.

Headquarters needs to fix or retrain the staff at this location
It seems to be a lot of issues here just because it's location isn't in the best neighborhood doesn't mean the customer that visit the store can't get good and quality service there.
Please fix this store
Carilyn Hamilton
at 2024 Feb 21
Carilyn Hamilton
at 2024 Feb 21
Great service not just the pharmacy but the staff and cashiers as well
Sharon Dorsey
at 2024 Feb 15
Sharon Dorsey
at 2024 Feb 15
Would someone... ANYONE please answer the telephone! 8+ minutes is actually a long time, at 9:43 pm ... Right now.... To be on hold. I have to ask an important question BEFORE I walk in the cold. PLEASE
Mindi MartinezDagin
at 2023 Oct 15
Mindi MartinezDagin
at 2023 Oct 15
I’m a 90% disabled veteran, the rain stopped enough to drive over here for a gallon of spring water, it’s 9:47pm and they got the door locked. Why!?! Saturday you close at 10pm. The security won’t open and all I need to buy is a gallon of Poland spring. Now I am out of water and options.
Cupcake
at 2023 Oct 05
Cupcake
at 2023 Oct 05
Called repeatedly to speak to someone in the pharmacy and was on hold for 20+ minutes each time. Called to speak to someone in the store and no one picked up each time I called. I'm confused. Is no one working in a store that is supposed to be open. Or are the cashiers not allowed to answered the phone. I live nearby and the store is never that busy to where someone can not pick up the phone and acknowledge the person on the other end
Zimmadia Imam
at 2023 Jun 23
Zimmadia Imam
at 2023 Jun 23
They never pick up the phone. I placed an online order and got an email stating that someone else picked it up.
I called and waited for 20 mins and no one picked up the phone. Now I m heading to the store to inquire who picked up my package!!

**
Problem resolved

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