Le Cachet Holistic Day Spa

I recently started the laser hair removal process with Le Cachet Spa, it worked very well. Every meeting is very fast and the people who work here are also very good.

Mark was very rude to me over the phone. First, he asks me to email to him. He gave me a different email from the first time I talked to him, then says he didn’t get it because he didn’t check it. So, Mark gave me a different email to email him on. When I asked if he had time to talk this time, he says he screams “I NEVER (F-word) SAID THAT! WOULD YOU STOP (F-word) WASTING MY TIME!” Totally unprofessional. He went back on his word. Good luck to him.

This will be long but in short i loved results and i love Sofia. She took great care of me. For all women but especially women of color. I am African amerAmerican.

I get extreme ingrown hair in my bikini area. No matter what i tried, wax, trim, shave, tricks and hacks none worked. It left me with alot of discoloration and scarring. So i decided I'd try laser hair removal but heard stories of women of color getting burned and it not working. But new laser came out, YAG, and it was supposed to solve this issue. I picked Le chachet because they specialize in women of color and after talking with Sofia i felt safe.

I was lucky to catch a special and got 7 sessions for half price. Its worth the money.
Sessions took 15mins. Every 4-6 weeks. You start off at the lowest level and every 2 or so go up a level. Have to shave the day before. If you miss any they will shave you. If there is hair it will burn and smell like burning hair and might be painful.

1st session painless and easy. The gel was cold. The cold air coming out of the laser i felr more than the actual laser. I whipped the gel off after and continued my day normally. Hair grew back and some fell out in a week or 2. Grew back the 4th week but very thin like baby hair.

2nd session went up a level felt it but not too bad. I left the gel on after my session.Same hair growth as 1st session. Note wear a dress so all you have to do is pull it up.

3rd session same level same minor pain. Definitely left the gel on after session to help cool skin. All Hair fell out in a week only some of it grew back.

4th session went up a level and i definitely felt it. There was some "bumps" after but no burning, area was sensitive for a few hours .Sofia ask if i needed any breaks she would but i just wanted to get it over with. Same hair growth/ fall out.

5th session was very painful. I had to ask Sofia to stop a few times. I had more bumps after and kept the gel on all day. My hair took a while to grown it and all of it fell out and only a few hairs stayed. I tell sofia the areas that grow back and she makes sure she focus on them.

6 and 7 session i was at the highest level and i got some numbing cream that i put one 2 hours ahead of time in 30 min increments. The pain was there like how it felt on my 3rd or 4th session. But wasnt horribly painful. I would definitely recommend it for the last few sessions. Only a few sections grew in but mostly bald. And smooth.

To help exfoliate and get rid of dark marks and stop ingrown hair i use pfb vanish, the light blue one. It really helps.

I have to go for check up like 2-3 times a year or as needed until the hair doesn't grow back anymore. I very happy and no more painful ingrown hairs.

Got my first facial this past Saturday 9/10/16. Sofia was great. The atmosphere is calm and beautiful. I am going back this Saturday for a facial peel.

I am giving them 4 stars because the woman who performed my services was WONDERFUL! She made the experience worth while.
Positives: Very clean, quiet atmosphere; Milah (sp) and convenience.
My story:
I call on Wednesday to make my appointment for spa services for me and a friend for my Birthday, on Saturday. As I made it I read, off of their website, the services I wanted. I made her aware these were promos on their website and we confirmed the prices. I thought it weird that she didn't know what the promo and prices were, but since we discussed it and she was in agreement at the time, I didn't think anymore of it. I am super excited because we got there 1 hr early and they allowed me and my friend to store our bags while we went to PS450 to start my BIRTHDAY CELEBRATION!
We get back, and began my services. The body wrap was wonderful.....nothing like being lathered in chocolate! Then the aromatherapy massage...Awesomeness! So last we are there to begin the microdermabrasion. Mila evaluates my skin and decides that I should get these other treatments. I consider her advise, but want to know how much. She gets the woman at the front desk (who just happens to be the woman I spoke with on Wednesday) and she proceeds to try to negotiate prices that I didn't want to pay. So I say just give me the microdermabrasion like I originally asked. Oh now we pretend we did not have a conversation on Wednesday about the price of the microdermabrasion and tells me the price is like twice as much as what is displayed on the website and what we discussed. By the way, it's still showing on the website. She did the same thing for my friend who made an appointment for the microdermabrasion. In addition, she tries to tack on an extra $55 because Mila gave me a scrub with my body wrap. WTH! I've never been there before this visit, I figured the scrub was apart of the body wrap. I told you what services I wanted, isn't it your responsibility to know what I should receive?
So while I would consider going back, I may want to come with my own agreement or contract for services to be sure there is no funny business. Kinda pissed me off that they would try to scam extra money out of me and my friend on my BIRTHDAY!!!!
Shame on You!!!

Its true Le Cachet Day Spa is not a Trump Tower, however its a very nice and most importantly a very clean place. I been there number of times already with good experience. The rooms are a bit small, but I didn’t go there to dance. I went there to receive good spa services. Each time I visit, the staff of Le Cachet spa treats me with courtesy and great care. You can tell they care about their clients and its make me always feel good. They are good what they do, when I had my first laser hair removal consultation with them, I felt confident in their ability and expertise In laser hair removal. You can just tell, they know what they are doing, they performed thousand’s of laser hair removal treatments by now, and the result as they told me, after 6 treatments I will have no more hair… I already have no hair growth after my fifth treatment. And I will go back to complete my treatment, so no hair will grow back. I am very satisfied with Le Cachet Spa laser hair removal treatments I received, they use some kind of two systems during laser hair removal treatment, one removes the hair the other cools the skin surface, so no pain being felt, its really great.

I arrived about 30 min late at Le Cachet Day Spa and Laser Center, for my Laser Hair removal appointment, the girl at the front desk was not very happy for being late I could tell, but she was very nice to me, and sent me in without delay for my laser hair removal treatment. It was my 4-th laser treatment and I have absolutely no hair growing on my body, they told me I need 6 treatments minimum, but I don't have any hair growth since my treatment's at Le Cachet Spa, I am not sure I really need the two more recommended treatments. I am convinced that Le Cachet day spa uses the best laser hair removal lasers based on my own experience.

Definitely I would recommend this spa to all my friends.