GANNI Yorkdale

Quality of their products is a massive joke and they don’t do repairs or stand by their quality. Basically a massive ripoff for $325. Don’t buy their shoes. I’ve worn these less than 20 times. Had $50 Nikes last me 5 years.

Always love the sales associates at this location - they have gone above and beyond to make sure I get everything on my wish list. 🫶🏼

Hi All,

Great experience in Yorkdale mall. Daphne, one of the associate was kind enough to help with my purchases. Thanks!

I loved shopping there! Everything is colourful and fun. The associate Tina who helped me was extremely friendly and helpful. I will be going back for her.

I’m extremely happy and satisfied with my experience there, they have amazing customer service specially Tina, she patiently helped me finding the right fit and style while not making me uncomfortable and being pushy like many other stores, love her energy. She went above and beyond.

I’m not very happy with the customer service here. I returned an item more than two weeks ago. First, they didn’t let me return the second item because when I arrived at the store and pulled it out of the bag it got caught by another item and the tag came off. I asked for consideration and ask to wait until they speak to a manager. I waited for days, NO call, NO email (when they promised to email me). It wasn’t until I called the store when they started to act on it and It seemed like they never even brought up the issue to their manager yet. I was already frustrated with how they handled it but I accepted their decision at the end because It was a waste of time. Additionally, for the item that I was able return, the refund hasn’t been back on my card yet and it has already been more than 2 weeks since then. I tried calling them multiple times, NO ONE ever picks up the phone.

Needless to say the brand is great, clothes are cute, but I won’t recommend shopping here if you’re looking for good customer service and are unsure about your purchase.