Babaton

I visited the store on April 3 2024. The staff were all unattentive. No greeting when entering the store, no one asked if help was needed until I asked one of the staffs to start a fitting room, no one came to ask how we were doing in the fitting room. The staffs were just gathered together chitchatting and laughing loudly.
Horrible customer service.
Meanwhile the customer service in the Aritzia store in Yorkdale was great. It was just the Bababton store.

The service at this location is horrible! Not a single customer in the store and the staff here is just chatting to each other about Valentine’s Day plans….. had to get my own size from the change room. What a disappointment.

Lisa in particular was very helpful today. She went out of her way to look for an item that I wanted. After searching the store for a long time, she didn't find it but was able to order it for me. She also helped me with advice on certain outfits. I really appreciated her patience and courtesy for trying to help me. It is rare these days to find a staff member that goes the extra mile for their customers. She deserves a raise!! The other staff members pretty much ignored me.

Had the best shopping experience I have ever had. I went in (very) last minute to find a few outfits for a new job after working from home for almost 5 years. Lexi, Angela and another girl (sorry, I didnt get her name) were super sweet and put a few outfits together for me in a change room. Being overwhelmed as I was, they went the extra mile checking in every few minutes for every article of clothing I tried on and gave me their honest feedback and suggestions. I had spent almost 4 hours at the mall without any luck, until my husband pointed out this store. The girls were literally a God-send and I wanted to share my experience with management as this should be the gold standard in terms of customer service. Im on my way to work now and had to leave this review as I so happy with my outfit and wanted to acknowledge the level of care from the staff here. Thanks so much!

The styles are always up to trend, and the variety is always more than sufficient. The clothing styles are appropriate for work or party wear because they are classy. The quality is great for the price, and staff are helpful in finding alternative sizes and styles. AND Babaton is a Canadian company that is doing well!!

I had a great shopping experience with Ella. She was very friendly and professional - not to mention she is stellar at styling. She recommended pieces to me that were relevant with what I was looking for and didn't overflow my fitting room with the entire store. I usually try and avoid Aritzia stores, as I find that most of the employees are either not friendly, or make you feel pressured to buy something. If you're looking for a great, relaxed experience, I would highly recommend visiting Ella at the Babaton store! I will be going back to see her to do some more shopping!

It’s a very nice store with trendy casual and formal clothes. The crew is very attentive, energetic and helpful. The space of the store is very adequate. Dressing rooms are also spacious with nice couches for people who wait.