Woolworths Eastlakes

Some of the staff could be more polite and helpful.
I got refused to buy a gift card by a lady just because the last customer got declined on his credit card, even though I had nothing to do with it.
I had to speak with the manager and ask for her help, but it means lots of time for nothing.
She was helpful and solved the issue, and she also did not understand why the other attendant refused to sell the item.
The “mall” which this Woolis is located is not great. Seems a bit dirty.
Definitely I do not recommend this Woolis.

I've been shopping here for 30 years and it used to be one of the best woolies around, people would come out of their way to shop here, but unfortunately it is has become one of the worst. Almost the one to avoid. And what happened to all the specials and discounts in store ? Why have they been taken away? Also the Fruit and Vegetables are too often not good. And the staff may be nice but they dont have a clue about the store snd how it runs. I've had many problems at this store and it's always a big problem to work things out. That's terrible management!

No trolleys... however if you want to shop here, bring one up from the basement carpark.
Staff aren't very helpful.
There's a huge lack of stock.
Worst. Woolies. Ever.

Good facilities as well respectfully peoples and customers they come as well who attend the prices not bad as well groceries and everything is cool there.

Have been a long-standing customer at this store in eastlakes. Cleanliness and staff service has been getting progressively worse. Again today no shopping rollelleys whatsoever, this is the normal now. staff were dismissive and gave wrong info so I would just go away. went back later still no trolleys, also lack of stock in store. when is this store due to close for crown, customers deserve better.

I wish they had a chilled cake section like Coles. Would be nice if they had larger packing area at the self- check out when you have a large grocery shop and dont want to wait to be served. Would be ever better if they had a way for you to shop and not have to check out like the Amazon grocery stores in USA. Also no rotation of staff - always the same faces which isnt a huge complaint. Would like to see them hire more often.

Pretty dead inside. Just go to the newer one across the street way better and not dead. It also smells weird but it’s woolies so it had a decent variety of things.