Local Guides World
101-103 Princes St, Edinburgh EH2 3AA, United Kingdom

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Reviews — 8

Suede Mejia
at 2024 Jun 11
Suede Mejia
at 2024 Jun 11
Disrespectful stocking clerk rudely asked my friend who sat on one of the chairs briefly if he was getting his eyebrows done with a very condescending and rude tone. Is that how you treat your customers? If you don’t like your job, maybe quit instead of spreading misery? We were too polite to escalate the issue but felt bad for the boy’s next victim(s). Other reviewers seem to have encountered this same employee. Embarrassing behavior.
Ida Svendsen
at 2024 Jun 08
Ida Svendsen
at 2024 Jun 08
Really helpful staff that helped my friend during a small medical emergency. Very nice and understanding.
Andrea Rullo
at 2024 May 08
Andrea Rullo
at 2024 May 08
I would like to thank Carmen and Morgan for their outstanding service today. Despite being busy, they really went above and beyond to help me and could not have been more kind. They are a credit to this Boots shop.
Robert Chang-Chih Chou
at 2024 Apr 15
Robert Chang-Chih Chou
at 2024 Apr 15
The best Boots ever. The shop assistants are very knowledgeable and advise right products for me. She even checked promotion price range for me. Superb!
Aiste Gu
at 2024 Mar 18
Aiste Gu
at 2024 Mar 18
Had enquiry about my refund that wasn't properly processed, dealt with it online and was told to come back to the store where refund was processed. Manager didn't even bother to say Hello or advise me of the process/apologies, told me that I should have receive e-gift card via email. Advised him again that Boots Customer Care told me to come back to the store. Eventually he processed it and gave me physical Boots gift card and told me that he can place an order for me again as this card only works in store and not online which is not right as gift card worked online and I was able to receive cash backfor the order.
James Gilmour
at 2024 Mar 11
James Gilmour
at 2024 Mar 11
Fantastic service on Saturday Morning, 9/3/24 by Pharmacy staff. Busy busy but they were full of smiles and general chat. Thank you !☺️
Brandon Hamer
at 2024 Feb 17
Brandon Hamer
at 2024 Feb 17
No aftershave samples to test: all locked away and i don't like shopping with an attendant breathing down my neck. Also too hot, so i just left.

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