United Airlines

They make sure to shut off every single way of contacting them, whether that be via chat, call, or their so called 'on-demand agent service' when you need to cancel your flight due to a HUGE delay because compensation is due according to their so called policy. So scummy!!

"Please arrive early to ensure you have enough time"

*Doesn't open their line until an hour before take off*

*Hires rude staff that does not care*

*United online assistance does not respond*

Cool United

Honestly, the receptionist is very bad she didn't listen to you. I have a flight at 6.50 on tuesday, and i arrived at the counter around 5.25 to get my boarding pass. She gave me another flight and told me you have to be here 90 minutes prior to the flight. I told her that I will make it because today there is no rush in the security and Customs but, she changed my flight and i cleared and entered in the boarding area around 6.00 Am then, I have requested the inside counter lady to give me back same flight and she changes it.

Long story short, dont book United. Or try it on your Own

Told us our 5am flight was cancelled at 4:55am even though the airlines didn’t book a crew for the plane knowing it had mechanical issues but didn’t tell the passengers. Saved up United miles on my Credit Card for years for this trip and now lost a day because of their stupidity. Never flying United again!

Pros: No delays and the basic one cup drink and small bag of snacks. Cons: customer service had a call wait time of about four hours, economy didn't let us bring a carry on, and they changed our whole flight time as well as layover location without notifying us (we only found out when we checked in a day before the flight).

Flight was early which was great, but they changed our flight without any notification and didn't allow us to take any carry on luggage. Also, the waiting room smelled like old urine. If you are poor and can afford nothing else it's perfect, but if you have any money at all to spare fly anything else. 👌

Failed to have wheelchair at Tulsa,wS LAST off plane and held.up boarding flight because they dropped ball. Was told I could not fly with comfort dog...I am on Hospice,should have let me dog fly. Now lost forever and great saddness. So I have mixed feelings about United.