Ace of Thomasville

My first time at this ACE. They have a great selection of everything. I was not impressed with the staff. I roamed around for about 30 minutes. Not one employee asked me if I needed help. The 2 women at the front were just talking about TV shows the whole time. I'll shop their again but only because of their inventory.

Very kind and helpful staff. Stocked well with exactly what you are looking for

Today was my first visit and let me say, I was amazed! They have so many unexpected products, like a toy department with LEGOs!
I drove from Tallahassee to purchase a bale of PROMIX because none of the stores in down there carry it.
I didn’t have much time to look around, but I’m sure I would have discovered lots of treasures!

Best place In Thomasville to shop. Employees always great and helpful with anything you need. They even take it to your vehicle. Always clean!

Everytime I go here, I'm always greeted and always asked if I need assistance. Love this store

The customer service at this store is unbelievably good. So used to lazy workers who never follow through on anything...not here. Ordered item online; within minutes they called me to tell me the inventory was not correct and they would get it from distribution center; called me when it was in and they delivered it to my house (and they called me to tell me they were on their way). Excellent.

This past weekend I decided to repair a leaking PEX connection under our kitchen sink. Calling ahead to check on parts, Luke discussed the project in detail and assured me they had the necessary parts. Upon arrival, I was impressed that the store was beautifully maintained and everything looked like it was in stock; there were no empty spaces.
Ashley initially helped me with Luke reviewing the choices for correctness. When I went to install the fitting, the threads were not correct. I returned to the store, where Charles determined that the part in the envelope was actually not correctly labeled. The item was for a flare fitting, whereas mine was the normal type. They smoothly traded out the parts, even giving me an upgrade with a shutoff valve for my trouble.
Ceci and Destiny were the cashiers, who smoothly made the exchange with Ashley confirming the changes. They even gave me popcorn to take home to my wife (who loves popcorn).
What a great store, staff and experience.