freshii

For my lunch break I ordered Freshii online so it would be ready right when I got on my break. I live in Stouffville and for whatever reason it ordered to this location. A minute after I placed the order I received a call of which I heard mumbling, so when I said “sorry?” He replied “I’m calling to confirm your Freshii order”, to which I said “oh yes, thank you”. When I got to the Stouffville location I soon found out that I ordered to the wrong location, so I had to reorder at Stouffville and the people at Stouffville Freshii told me to call to get a refund. When I called the guy told me that it was too late to get the full refund because the food was already made and that they called to confirm the location on the phone. So I asked to speak to the manager and the guy on the phone told me that he was the manager. Then I said that I wasn’t too sure about that and would like to speak to his higher up, to that he told me that he actually owns the store. I asked for his name and he said it was “Steven”. Highly doubt that this man is who he said he was because he went from being “supervisor” to “store owner”. Anyways, he didn’t end up giving me the full refund, he was adamant that I should only receive half my money back, although any manager should know that the company would be losing more money over a lost customer than one refund. I reached out to customer services and they gave me my refund instantly. A problem so simple was stringed on because of a rude employee at this location.

Everytime I order on Uber eats they forget the protein to make the bowl properly, put so much rice barely anything else and ignore your notes.

The chicken bowl I ate was the worst I have ever had. The chicken was of poor quality and not tasty.

Just reviewing based on an Uber Eats order. It was $25 dollars (I know under takes a good chuck of that) and all rice. The problem I have with Freshii is it’s so different based upon locations and this location is not worth it. Yes, I made my own bowl and picked what I wanted. However the ingredients I picked were so sparse that I feel like I just spent $20 on a bowl of rice. I order from Freshii and multiple locations all of the time and this location really disappointed me.

Store is located inside mall food court please remove Curbside pick-up from your Google page

First of all the store is very clean and sanitary. They always wear gloves before preparing your order. Staff is kind and friendly. And food is always fresh and tasty. My go to is kale, spinach pocket. And salads. All day breakfast, Highly recommend.

Delicious! Recently ive started coming to Toronto on a routine basis from the states. The cilantro lime dressing is AMAZING. A healthy option with delicious taste that does not spare on flavor.