Consulate General Of the Syrian Arab Republic

If I could, I would give 0 stars

The staff's treatment is very bad. The services are poor. Everything is done through connections. My rating is 0 stars.

No way this consulate is legit. Very unprofessional.
The employees must know that they MUST serve us not us serving them.
I have traveled and visited many consulates but this by far the worst smelling place, and the AC isn’t working too.
But all of the above are the issues ^ lets talk about the solutions:
- I suggest you give out a proper guidance through an app or a website, we don’t want arrogant people (employees) to shout nor scream or refuse to give out the proper guidance in an “elegant” way (which would never happen lol).
- I also suggest to get the 7 AED air refresher or you may just email me and I’ll send a batch as a charity.
- Have some manners when you talk at least.
- Finish each client separately and completely.
- No shouting, we aren’t animals.
- Let people book appointments beforehand and reach exactly on time.
- Change the interior design along with the counters.

All of these changes require 3 days max!

Worst experience I have ever been through. They don’t respect women, they don’t know how to treat and talk to women. They don’t dedicate a line for women. We were only 5 girls standing and all the men were pushing us. We could have finished so early if they gave us a line and finished from us but they don’t care!

Don’t also let me talk about the fact that there is no AC, not a single oxygen to breathe, everyone is coughing and sneezing, no proper line, it’s not organized at all ..

The place is so full of people that you cannot breathe, there is no organization for the line, there is no air conditioning, and the employees are very few in number and “very rude” yet this country is organized, except for our consulate there.

Open time for waiting.
Be prepared to come next day.
Officers are usually not available.
Very poor environment inside...no proper AC... the glass on the desks will not allow you to hear anything or have any communication ... very poor and useless queuing system.

Everything about it is bad

Can’t believe you need to start with a line to take a simple paper to fill up (get your own pen) and after filling it up you need to get into another line where females have a different line (which you can barely tell if thats a line or not) and males are in this very very long line that seems endless cause at the front of the line everyone else is jumping in

Don’t forget that the place smells so bad! It smells like cigarettes and very old disgusting coffee
No AC!

I swear I couldn’t wait to leave this place, the moment I stepped out it was such a relief

Now lets talk about the fact that renewing your passport will take FOREVER! Months of waiting unknowingly when it would finish

It’s 2023 they really need to step their game up and improve, at least an online clear form with the requirements and steps!

I can go endlessly but ill just stop here