Local Guides World
57 Turner Pl #1, Brooklyn, NY 11218

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Reviews — 2

Stephanie Arevalo
at 2021 Jul 01
Stephanie Arevalo
at 2021 Jul 01
Overall, we were highly impressed with Flywheel’s work, especially their management style and timeliness. Since this was our first time ever working with a video production team we weren’t sure what to expect, but they made the deliverables, timeline, and everything else super clear all while being extremely patient and flexible with us as we navigated the process for the first time. They were professional, empathetic towards the issue, and were always so willing to work with us given our budget, time constraints, and asks. 5/5 recommend!

For some background, our organization was searching for a video production company that would be able to guide us through the process of filming and editing a short (65-second), high quality video for a new report we were putting out, with the goal that the video would succinctly explain our research in an engaging way. We conducted research on companies that worked with nonprofits and after having brief consultation calls with a few companies, we chose Flywheel because they could accommodate our timeline turnaround and because of the quote they offered us that was within our budget. We also found the work they already showcased on their website to be high quality.

Jason and Philip helped us think through everything we would need ahead of the shoot day, including helping us with a planning doc so we could stay on schedule. Before the day of the shoot, we secured the space and the interviewees. We wrote the script and interview questions, created the graphics, and sent everything to Flywheel.

On the day of the shoot, Jason and Philip arrived on time. Because of a mishap, we had to change the location of the shoot. Once Jason and Philip entered the space, they were speedy and professional in setting up their equipment. All of our filming ran smoothly and they took charge of interviewing our subjects as well, asking our questions multiple times in multiple ways to our interviewees to get the best takes possible. We appreciated their skill in this and also their perseverance to get the best content. They also took a lot of interest in asking us what our project was about, and more about our organization. Ultimately, I believe having more of that context made the video better when they edited it.

After the shoot, Flywheel sent us selects, and through a planning document they sent us, we selected which shots we wanted and in what order we wanted them in. We went back and forth on a few versions, and we used the planning document to update them on our choices. Throughout this process, they were extremely helpful in figuring out an artistic direction for the video. We had our initial idea, but they emphasized the storytelling aspect. They had our goals in mind and also how we could create the most engaging video possible for social media. At one point, they gave us an edit that was shot-for-shot what we asked for, but then made suggestions based on their own experiences producing on how we could strengthen the video. I’m glad that they brought their own creativity to the table to produce a compelling end product.

We had a call with Philip and Jason for the last big round of edits. After that, they came back with a version that was very close, and we just asked for a few final tweaks. They also produced captions for us because we wanted to make the video as accessible as we could. Once we had a video we were happy with, Jason had a call with me leading me through all the steps of the uploading process to Youtube and Twitter. We brainstormed accessibility on Twitter, and also the best way to share with audiences.

At the end of the process, there was just one small change we wanted to make to one of the graphics, and Flywheel easily accommodated us and changed the slide the same day we asked for it. We worked with them from the end of May through June, and we got our video with plenty of time before our release date. After we posted the video on Twitter, we got over 2k views within the first day.
Cindy Phan
at 2020 Nov 10
Cindy Phan
at 2020 Nov 10
Jason and Phil at Flywheel are great to work with. They listen to what you need, and help you find ways to turn your vision into a reality.

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