Lisbon Inn

i loved staying here so much! i was in town for just a night and it was really nice! bed was clean and the banana bread and muffins were delicious. i’ve been thinking about them for about a month!

The customer service was excellent! They were super nice to me as soon as I came and everything looked very clean. I will come back again for sure!

The place was beautiful! I had the best experience talking to the employees, and I would 100% come again.

Rooms are comfortable.
Omosigho was accommodating and helpful. Employee service was impeccable.

NO HOT WATER! Booked for a wedding in Lisbon. They didn't pay for propane so there wasn't any water. Caught staff in my room. She claimed to be leaving towels but our towels were fully stocked and hadn't been used. Breakfast room was dirty, not much food. 10/10 do not recommend.

Tv remote did not work. Person at desk said that only the owner could do anything about it and would not be in until next day.

Breakfast was cold cereal and and oatmeal packets. But only one spoon available. When told that the bread had run out the person at the desk seemed surprised because they had put a loaf there "two days ago "

No coffee made in breakfast room. We had to make it ourselves. No juice.

Current owners have had the property for 3 weeks so most of the reviews don't mean much.

I called the day before reservation to try and confirm, was hung up on, tried back several times the next 30 minutes to hang ups and busy signal. They could not speak or understand English. These are not the original owners to the 'good reviews'. Because we were on the road and unsure if we had a place to stay, I made other plans (this is the day before out trip to Lisbon). I did finally reach someone at the phone number about an hour later. Was told it was a 'misunderstanding'. I cancelled our reservation and was assured that they WOULD NOT charge our card. Well, here I am, they charged our card. I would never recommend this place on just customer service alone and we haven't even got to see the hotel. We will be fighting our charges. Very unprofessional, should not be in business.
Stand by..... They are suppose to call back. We shall see.
Ok, the day has gone by, we called back after not hearing anything. After multiple attempts to get them to answer the phone, we finally got through. Man that I spoke with, stating that he was manager now tells us the Owner will not be in till the weekend. And I informed him that we are disputing charges. I would not deal with these people AT ALL.